Downeast Credit Union (DECU) is a not-for-profit, member-owned credit union, serving the financial needs of our members. DECU has grown to 8 branches across the state, providing banking and insurance products to over 20,000 members. We are inclusive, convenient, and down-to-earth. Come be part of our genuine, people-first organization. We promise to meet you where you are in the journey of life, with a smile.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.