PNC Bank

3.8
36 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1647 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.8
36 reviews
5 stars
24
4 stars
0
3 stars
2
2 stars
0
1 star
10
  • AJ
    Arthur Jean-Pierre
    Nov 14, 2025
    5.0
    Received a 1St Class Service from Georgia DiBella and Adenike. Owesome people!!!!
  • TV
    thakur vinay
    Nov 4, 2025
    5.0
    Ms. James she took care of me very wonderfully and helped me with all my queries.
  • JW
    Justin Wallace
    Oct 1, 2025
    1.0
    Always an unpleasant experience. Given the small waiting area, you would think they would have a sign which would help people step up to queue rather than crowd around the front doors (common sense) Today there was no line but nevertheless became unpleasant when one teller gestured me to come up only for the adjacent teller to cut me off mid deposit request and say “he is closed you have to wait”. So i watched two tellers be “closed” while i waited for a third to return from the back office. It is obvious the second teller just assumed I stepped up without direction. Regardless if I did, without signage, who cares!? This location always seems to have a bunch of people working but only one teller available. If more PNC locations in Montgomery county accepted cash like the good ole days, I wouldn’t go here. (I even tried going to another newer location but they never seem to have their “1” teller on duty when I go…. Since when is it so hard to deposit cash at a bank!?)
  • SN
    samia Nikkhah
    Jun 22, 2025
    1.0
    I’m quite shocked by the treatment that I received here! This branch used to be great! I have an account with them and I went in yesterday to open a second account joint with my husband. The manager didn’t even greet us and just asked me what we’re here for to which I responded to open a joint account. She sighed!!!! Then asked if we made an appointment. We didn’t! She rolled her eyes and shook her head as if we were an inconvenience and said they don’t have time for us and that we need to make an appointment for another day. She was very frustrated that we just walked in and treated us like we committed a crime! I felt embarrassed! We went to another bank and I am closing my account here. Your bank should treat you with respect and show you appreciation when you’re giving them business. There’s no reason for them to treat you like you’re an inconvenience. I can tell you PNC customer service has declined significantly and we won’t be their customer anymore.

Frequently Asked Questions About PNC Bank

What are the regular operating hours of PNC Bank at 1647 Rockville Pike?

PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this PNC Bank location offer drive-through services?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.