Received a 1St Class Service from Georgia DiBella and Adenike. Owesome people!!!!
TV
thakur vinay
Nov 4, 2025
5.0
Ms. James she took care of me very wonderfully and helped me with all my queries.
JW
Justin Wallace
Oct 1, 2025
1.0
Always an unpleasant experience. Given the small waiting area, you would think they would have a sign which would help people step up to queue rather than crowd around the front doors (common sense)
Today there was no line but nevertheless became unpleasant when one teller gestured me to come up only for the adjacent teller to cut me off mid deposit request and say “he is closed you have to wait”. So i watched two tellers be “closed” while i waited for a third to return from the back office. It is obvious the second teller just assumed I stepped up without direction. Regardless if I did, without signage, who cares!?
This location always seems to have a bunch of people working but only one teller available. If more PNC locations in Montgomery county accepted cash like the good ole days, I wouldn’t go here. (I even tried going to another newer location but they never seem to have their “1” teller on duty when I go…. Since when is it so hard to deposit cash at a bank!?)
SN
samia Nikkhah
Jun 22, 2025
1.0
I’m quite shocked by the treatment that I received here! This branch used to be great! I have an account with them and I went in yesterday to open a second account joint with my husband. The manager didn’t even greet us and just asked me what we’re here for to which I responded to open a joint account. She sighed!!!! Then asked if we made an appointment. We didn’t! She rolled her eyes and shook her head as if we were an inconvenience and said they don’t have time for us and that we need to make an appointment for another day. She was very frustrated that we just walked in and treated us like we committed a crime! I felt embarrassed! We went to another bank and I am closing my account here. Your bank should treat you with respect and show you appreciation when you’re giving them business. There’s no reason for them to treat you like you’re an inconvenience. I can tell you PNC customer service has declined significantly and we won’t be their customer anymore.
What are the regular operating hours of PNC Bank at 1647 Rockville Pike?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does this PNC Bank location offer drive-through services?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What banking products and services are available at the Rockville Pike PNC Bank?
This PNC Bank location offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments, along with services like instant debit card availability, notarization, cashier's checks, and wire transfers.
Is wheelchair access available at this PNC Bank branch?
Yes, the bank provides wheelchair accessible entrances and parking, ensuring access for all customers.
How can I schedule an appointment with PNC Bank at this location?
You can schedule an appointment online via their reservation page or by using the PNC Mobile Banking app available on iOS and Android devices.
Are there nearby dining options near PNC Bank at 1647 Rockville Pike?
Yes, nearby dining options include Smoothie King for smoothies, matchbox offering American and pizza cuisine, Genji Express for Japanese food, La Finca Food Truck for Latin American dishes, and Gyroland for Greek and Mediterranean meals.
What retail stores are near PNC Bank for convenient shopping?
Nearby retail stores include Performance Bicycle for sportswear, Banner's Hallmark Shop for gifts and cards, Saks OFF 5TH for outlet shopping, RadioShack for electronics, The Children’s Place for children's clothing, and Neiman Marcus Last Call for fashion accessories.
Are there other banks or ATMs close to this PNC Bank branch?
Yes, Capital One Bank and Capital One ATM are nearby, providing additional banking and ATM services in the area.
Does PNC Bank offer notary and medallion services at this location?
Yes, notary and medallion services are available but require scheduling an appointment by calling the branch.
What financial security assurances does PNC Bank have?
PNC Bank is FDIC insured, providing federal insurance coverage on deposits for customer protection.