Slow service . Lack of knowledge!!! Very annoyed i walked into this location twice in 1 day and neither of those times was my issue resolved ! Waste of my damn time !!! I went to open another account and to their standards the documentation i provided today was not enough but was enough to open the same type of account 6 months ago !! I will be closing my checking account with PNC and will be taking my business to another Bank ! I can’t stand to come to this place ever again .
DD
Dan
Sep 15, 2025
5.0
Thank you Anthony for handling my issue timely and with the utmost level of respect and integrity.
I recommend Anthony as your personal banker because he will listen to your needs and give you the correct products for your situation, not to line his pocket
BW
Blaise Waggoner
Sep 3, 2025
1.0
I hate to write bad reviews but my experience was honestly terrible. I came for 4 things. Deposit money orders, verify my business account, change foreign currency, change verbal password. They were only able to cash my money orders, for everything else they had lousy excuses. I will admit I did not have an appointment but you should still be able to accommodate easy walk in requests. I was supposed to meet a banker and after 20 minutes I left. Terrible customer service.
RS
Rami S
Aug 8, 2025
5.0
Every time I come in with my father to this branch, Nasim always provides us with exceptional customer service. We have two other branches closer to our home but he specifically chooses to come here because of the rapport built over the years. I am contemplating bringing my business over as well at this point because of how we are treated here.
What are the regular banking hours for PNC Bank in Rockville, MD?
PNC Bank in Rockville is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It's closed on Sundays.
Does the PNC Bank location at 14945 Shady Grove Rd offer drive-through banking services?
No, this PNC Bank location does not have a drive-through facility.
What types of banking products does PNC Bank in Rockville offer?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment products.
Are notary services available at PNC Bank's Rockville branch?
Yes, notary services are available by appointment at this PNC Bank branch.
Can I schedule an appointment online for services at PNC Bank Rockville?
Yes, you can schedule an appointment online through PNC's appointment setting webpage or the PNC Mobile Banking app.
Is the PNC Bank branch in Rockville accessible to individuals with disabilities?
Yes, this branch has wheelchair-accessible entrances and parking to accommodate individuals with disabilities.
What nearby food and drink options are available around PNC Bank in Rockville?
Nearby food and drink options include Smoothie King, Starbucks, and Bento Sushi, perfect for grabbing a snack or coffee before or after your banking visit.
Are there other banking options near PNC Bank at Shady Grove Rd?
Yes, nearby banks and ATMs include Sandy Spring Bank, Capital One Bank, Truist, and Coinme, offering additional financial services.
What nearby services can I find near PNC Bank if I need locksmith or money transfer help?
Nearby, you can find KeyMe Locksmiths for locksmith services and Western Union for money transfer services.
Does PNC Bank Rockville provide any special customer offers currently?
Yes, there is a new customer offer to earn up to $400 when opening accounts at PNC Bank.