Dinaz D., Senior Banker at the PNC Potomac, MD branch, is exceptional. For years, she has provided me with outstanding, personalized service for both personal and business banking. Her deep knowledge, professionalism, and prompt attention to complex issues have consistently led to successful outcomes.
She truly cares about her clients and goes above and beyond to deliver results. PNC Bank is fortunate to have her on their team. Thank you, Dinaz, for your continued excellence! Finally the rest of the staff working there are very courteous.
Dr. Talal Nsouli, FACAAI, FAAAAI
Medical Director of the WMAAC
ES
Editha F. Smith
Aug 10, 2023
1.0
PNC customer service is plain bad. The clerks and managers don’t seem to care and give customers the impression they are supplicants, not customers on whose deposits they make plenty of money. The simplest transaction, even a deposit, can take days. Not sure what can help this branch, other than hiring a totally new staff.
JW
James Weis
Apr 19, 2019
1.0
I wish it were possible to give negative Stars. Come on Google. Make it possible to give negative Stars. Stars are for positive feedback. PNC doesn't deserve one star
RF
River Falls
Feb 27, 2014
5.0
Please update your hours of operation on the website