First Financial Federal Credit Union serves the employees, students, and parents of the Baltimore, Carroll, Somerset, and Worcester County Public School systems, as well as the employees and families of many private schools, colleges, hospitals, and businesses in Baltimore, Carroll, Somerset, and Worcester counties. The Credit Union’s product offerings include free checking, online and mobile services, auto loans, credit cards, and home loans. Don’t Just Bank, Belong.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.