I work at a bank. It's regional, similar to PNC, except PNC operates about 2-2.5x as many branches as we do. There is a more efficient way to do business, and PNC isn't getting it.
I have interactions with this bank due to my mother, and not one thing has gone right since I dipped my hand into helping with her finances. First, POA paperwork took over 2 weeks to get finalized. Someone dropped the ball and never looked at it, all that time. My bank can do it for simple POAs same day...not PNC! They added an unauthorized person to my mother's wealth management account, no one knows who, how, or why. Are you kidding me?! Great letter to get in the mail randomly. Their tellers can't even close an account and put the funds into a checking account. That is banking basics 101. Closing accounts happens every day. Why do I have to wait 20 minutes for this service with a teller available?
My bank has a robust enough training program, even being smaller, that things like this do not happen. Maybe PNC should do some research into the market to figure out how to help their customers better. One thing is for sure, I won't ever be bringing my personal relationship here.
RJ
Roman Jenkins
Apr 2, 2026
1.0
It's been about 2-3 weeks since I signed up for PNC Banking, but I forgot my password, as often happens when I sign up for things. Consequently, my account got locked due to too many failed attempts.
I visited a local PNC Bank branch to see if they could help me regain access. While they tried their best and even quickly cashed a check for me, which was reassuring, they said to wait 3 business days to request a "Password Mailer". Three days later, I contacted PNC Bank, and they mailed it immediately. About a week later, I received the temporary password, entered it, and was able to reset my password.
However, there was a major issue. After updating my password, it logged me out, stating "you do not have an Open account with us."
I do want to recognize and say that the two guys who helped me when I arrived were genuinely sweet and respectful. I would recommend them if you decide to try PNC Bank.
After that, I stopped contacting PNC and moved on to a new bank. I will no longer be a part of PNC. I do not recommend PNC to anyone unless you enjoy taking risks.
AF
Annie Forrester
Mar 16, 2026
1.0
Have no issues with PNC banking but this location is an absolute joke! Closed on Saturday, and opens later than normal business hours during week-theres literally no available time for people to use this location if they work typical 8-5 job. Lord help you if you have an issue with their atms! Employees seem they hate their job! Total waste of a needed banking location, on this side of town!
GB
Gina Hott (Hott Books)
Feb 26, 2020
4.0
Nice facility. Pleasant employees. Parking lot is cramped and a bit weird.
What are the operating hours of PNC Bank in Hagerstown?
PNC Bank in Hagerstown is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is the PNC Bank branch located in Hagerstown?
The PNC Bank branch is located at 12916 Conamar Dr, Washington, Hagerstown, MD 21742.
What banking products does PNC Bank offer at this location?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank provide ATM and notary services?
Yes, the branch provides ATM services and offers notary services by appointment.
Is PNC Bank wheelchair accessible?
Yes, the branch has wheelchair-accessible entrances and parking, and also offers drive-through service.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online using the PNC Bank scheduling app or via their appointment web page.
Which nearby real estate agencies can I visit around PNC Bank?
Nearby real estate agencies include Shirley Bayer, REMAX Results; Sherry Scire RE/MAX Results; Lisa Teach & Associates; Jeanine McVicker, RE/MAX Results; Barbie Harshman at RE/MAX RESULTS; Kim Mozick; RE/MAX Results Hagerstown MD; Shannon Steenburg, Realtor; and Charlotte Ashton.
What dining options are available near PNC Bank?
You can dine at Aqua 103, an American restaurant located nearby.
Are there any healthcare providers close to PNC Bank?
Yes, nearby healthcare providers include Red Canyon Physical Therapy, Kairos Rejuvenation Medical Spa, Johns Hopkins Community Physicians, Johns Hopkins Pediatric Cardiology, Lakshmi Budi MD, Jennifer Janus MD, Radu M. Theodoru MD, Vida Dental, Claudia Storch (dentist), and MyEyeDr.
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