PNC Bank

Reviews

• AM

  Amber Mech

  Apr 9, 2026
  2.0
  I work at a bank. It's regional, similar to PNC, except PNC operates about 2-2.5x as many branches as we do. There is a more efficient way to do business, and PNC isn't getting it. I have interactions with this bank due to my mother, and not one thing has gone right since I dipped my hand into helping with her finances. First, POA paperwork took over 2 weeks to get finalized. Someone dropped the ball and never looked at it, all that time. My bank can do it for simple POAs same day...not PNC! They added an unauthorized person to my mother's wealth management account, no one knows who, how, or why. Are you kidding me?! Great letter to get in the mail randomly. Their tellers can't even close an account and put the funds into a checking account. That is banking basics 101. Closing accounts happens every day. Why do I have to wait 20 minutes for this service with a teller available? My bank has a robust enough training program, even being smaller, that things like this do not happen. Maybe PNC should do some research into the market to figure out how to help their customers better. One thing is for sure, I won't ever be bringing my personal relationship here.
• RJ

  Roman Jenkins

  Apr 2, 2026
  1.0
  It's been about 2-3 weeks since I signed up for PNC Banking, but I forgot my password, as often happens when I sign up for things. Consequently, my account got locked due to too many failed attempts. I visited a local PNC Bank branch to see if they could help me regain access. While they tried their best and even quickly cashed a check for me, which was reassuring, they said to wait 3 business days to request a "Password Mailer". Three days later, I contacted PNC Bank, and they mailed it immediately. About a week later, I received the temporary password, entered it, and was able to reset my password. However, there was a major issue. After updating my password, it logged me out, stating "you do not have an Open account with us." I do want to recognize and say that the two guys who helped me when I arrived were genuinely sweet and respectful. I would recommend them if you decide to try PNC Bank. After that, I stopped contacting PNC and moved on to a new bank. I will no longer be a part of PNC. I do not recommend PNC to anyone unless you enjoy taking risks.
• AF

  Annie Forrester

  Mar 16, 2026
  1.0
  Have no issues with PNC banking but this location is an absolute joke! Closed on Saturday, and opens later than normal business hours during week-theres literally no available time for people to use this location if they work typical 8-5 job. Lord help you if you have an issue with their atms! Employees seem they hate their job! Total waste of a needed banking location, on this side of town!
• GB

  Gina Hott (Hott Books)

  Feb 26, 2020
  4.0
  Nice facility. Pleasant employees. Parking lot is cramped and a bit weird.

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