We moved all accounts from PNC. We banked with them for 28+ years. They've closed the majority of their local branches and the customer service at the remaining ones sucks. I cashed a $25 money order at the drive-thru. Later that evening when I opened the envelope I found $250. I was at the drive-thru the next morning when they opened. I explained what happened (it was the same teller.) She insisted she made no mistake and would not take the $225 overpayment. I asked if she was sure and she was. Within 30 minutes she called admitted there was a mistake and wanted me to bring the money back immediately. I told her I tried once. If she wanted it yhat fast, they could come and get it. She said they'd just take it from my account. I told her that had better not happen, I'd bring it by the next time I was out that way. She was rude and obstinate when I returned the money later that day. I wanted to close my accounts but I couldn't because the manger didn't have time to see me without an appointment. My new bank closed my old accounts and transfered my funds to my new accounts. That ended my 28+ years relationship with PNC and no one ever called to find out why.
MW
Melissa Wagner
Oct 18, 2025
1.0
I have a business check from my employer
That has a account here.They had me sign my check even know I didn't want to because once you sign it no where else will cash..Then they would not cash because it's drawned of different bank.I nicely asked for the manager to write a note so I had proof bank had me sign.Manager Leo was so rude .He told me no.That bank employees act like they are better than you.I will never go back
..
DK
Darcy Kline
Aug 29, 2025
2.0
Been banking here forever, I don't have to go to branch often, but the last 3 visits were not good. Went today and stood there for 20 minutes, one person visible and was helping people, 4 of us just waiting with no one there to help. I will need to go back later, I simply needed to get into a deposit box. I hope they read these reviews and make some adjustments
TT
Tiara Tymczyszyn
Aug 9, 2025
5.0
Reading these reviews makes me so sad. Who gives a bad review of an entire location simply because the ATM is broken?
I came here today to deposit some old savings bonds. The tellers were very kind and efficient. I’ve never had a bad experience here.
CF
Chris Flippen
Aug 9, 2025
5.0
Needed a new debit card and the staff was extremely helpful and friendly, printed it on the spot.
I love this branch! I’ve never had a bad experience here.
What are the regular business hours of PNC Bank at 17708 Virginia Ave, Hagerstown?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank at Virginia Ave offer drive-through services?
Yes, PNC Bank at 17708 Virginia Ave offers drive-through services during regular business hours: Monday to Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM.
What financial services and products does PNC Bank provide?
PNC Bank offers a range of financial products including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, and investments.
Does this PNC Bank location have facilities accessible for individuals with disabilities?
Yes, the PNC Bank branch provides wheelchair accessible entrances, parking, and has handicapped access.
Does the PNC Bank branch at Virginia Ave require appointments for banking services?
No, appointments are not required for banking services at this PNC Bank location, though some specialized services may require scheduling an appointment.
What special services does PNC Bank offer at the Virginia Ave branch?
This PNC Bank branch offers services such as instant debit card availability, change orders, ATM access, medallion and notary services by appointment, cashier's checks, safe deposit boxes, wire transfers, and loans specialist assistance.
How can I schedule an appointment with PNC Bank at Virginia Ave?
You can schedule an appointment online using PNC Bank's scheduling link at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc04000646&lnksrc=branch-listing-appointment.
What nearby places can help me find PNC Bank at 17708 Virginia Ave?
Nearby places include another PNC ATM and financial service, Western Union for money transfers, and Bitcoin ATMs like Coinhub and LibertyX. These locations can serve as landmarks or provide additional financial services when visiting PNC Bank.
Are there any convenient shopping or dining options near PNC Bank on Virginia Ave?
Yes, near PNC Bank you can find Walgreens for pharmacy and convenience items, Food Lion supermarket, Pizza Hut for dining, and Buttercreme Market bakery, making it easy to combine errands with your banking visit.
What local community and religious organizations are near PNC Bank in Hagerstown?
Nearby community and religious organizations include St. Joseph Catholic Church, Catholic Parishes of South Washington County - Faith Formation Program, Hagerstown Spanish Seventh-Day Adventist Church, and Hagerstown Lodge 217 social service organization.