Employees here seem rude and don't return phone calls when promised. I'm not sure a potential customer should be treated rude but that's probably why this location consistently scores low.
NR
NykKi Robinsun
Jun 20, 2025
1.0
I just left this PNC branch the lady at the door. Denise told me that there would be one person in front of me before I know it. They had called three names. I spoke on it and Denise acted like she didn’t know what was going on although she is the one that took my name I decided to leave and go to another branch. I will give this branch less than one if I could based off of Denise‘s improper actions And inability to correct her mistake. I drove all the way from DC to be disappointed. I feel like I deserve the same respect that everybody else got
SY
Sai Y.
Jul 30, 2021
4.0
The security guard was kind and helpful upon my arrival directing me to the central desk for assistance. Ali was hospitable and greeted me upon passing by and mentioning someone would be with me shortly. He logged my name in the system and detailed I could wait in my car. Vivian C was the banker I worked with and she was very welcoming and informative giving solid education on credit cards and promptly addressing my current debit card concern. The removal of 1 star on this post, was due to the manager Eileen being a less than hospitable upon me arriving and waiting to be helped. She walked by me twice gazing over my head without a hello or a comment that someone would be with me shortly or even a question of if I had been helped while I waited at the empty service desk. The security guard had tried to contact her for direction of where I should go no avail. It was after my continued stand that Ali had come to assist. (See above) Overall a good experience, but my primary suggestion would be consistency in customer service.
What are the regular banking hours at PNC Bank in Glenarden, MD?
The PNC Bank branch at 9400 Taj Ln, Glenarden, MD, is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank in Glenarden offer drive-through services?
No, this PNC Bank branch does not have a drive-through service.
What financial products does PNC Bank provide at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments at this branch.
Can I schedule an appointment at PNC Bank Glenarden online?
Yes, you can schedule an appointment online via PNC's appointment setting page or through their mobile app.
Is PNC Bank in Glenarden wheelchair accessible?
Yes, this PNC Bank branch has wheelchair accessible entrances and parking.
What services are available at the PNC Bank branch in Glenarden?
Which nearby coffee shop can I visit before or after my banking at PNC in Glenarden?
Starbucks is nearby, providing a convenient spot to grab coffee before or after your visit to PNC Bank.
Are there dining options close to PNC Bank Glenarden?
Yes, several restaurants are nearby such as Quickway Japanese Hibachi, Copper Canyon Grill, Firehouse Subs, Wings 21 Woodmore, Kenny's Chinese Restaurant, Chipotle Mexican Grill, and 1000 Degrees Pizza Salad Wings, offering various cuisines.
Where can I find pet-related services near PNC Bank in Glenarden?
Petco is located nearby, offering pet grooming, training, and retail services.
What social media platforms can I follow PNC Bank on?
You can follow PNC Bank on Facebook, Twitter (@PNCBank), Instagram (@PNCBank), LinkedIn, Pinterest, and YouTube.