PNC Bank

2.1
48 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
7301 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

2.1
48 reviews
5 stars
9
4 stars
5
3 stars
1
2 stars
2
1 star
31
  • AA
    Ampy
    Nov 12, 2025
    1.0
    In my 45 + years of doing business with this bank, now known as PNC , I can’t believe I’m giving a very unwanted review about this bank I’ve been very loyal to all these years! This is a CONSTRUCTIVE criticism to help you keep your customers happy to do business with you. Your service is BELOW PAR for such a huge financial institution as you are supposed to be. Huge decline in your Quality of service. Very alarming to experience it indeed! A almost all times, I tried to do my banking through the drive thru to save time, today, 11/12/25 , I waited for about 25 mins and finally pushed the call button, thinking the tube is not working. The teller answered the call, I asked “ are you aware there’s a line of cars behind me , I’ve been here for 20 mins. She said” oh I heard the call so I turned around “ . Cars getting out of the line, However , Customers had been coming in and out of the building door. Does this teller know there’s a drive thru ??? They should alternately service inside and drive through customers. I understand you are understaff, however , the management should come up with a working process to make it work . Train your recruits well for maximum quality service. I MEAN NOW. Thank you for your attention on this dire need to improve your service for a win win situation both ends
  • SB
    Staci Bee
    Oct 3, 2025
    1.0
    Under staffed, slow, dirty. Staff looks lost with zero enthusiasm..., you leave thinking how does this happen to a business. An embarrassing display of customer service on every level. Congratulations on reaching bottom.
  • MU
    Mohammed Uddin
    Sep 22, 2025
    1.0
    One of the worst branches. Always understaffed, and tellers move slow. I came back again 10/7/25. Once again these tellers don't know what they are doing. One teller told me to wait for another teller while she can take care of the people waiting behind me? How does that make sense. I was forst in line but getting told to wait. Now Ive been here for an hour plus just to make some cash business deposits. My last visit to this branch. Don't bother
  • CJ
    Consondra Jacobs
    Jun 28, 2025
    1.0
    Treated very poorly at this branch. As a black woman and an HR professional, it was a horrible and disappointing experience.
  • AR
    A Rum
    Mar 22, 2024
    5.0
    This branch customer service is excellent, and there's typically no wait time to see a teller. Maryam, one of the managers, is very friendly and provides helpful information.

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank in Glen Burnie?

PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank Glen Burnie have drive-through banking services?

The Glen Burnie branch has drive-through hours from 9:00 AM to 6:00 PM Monday to Friday, and 9:00 AM to 1:00 PM on Saturdays.