First National Bank

Reviews

• DD

  Dan

  Sep 22, 2025
  5.0
  If you are having trouble at other FNB locations give this one a try, Angie the assistant manager and her team seemed to have turned this one around.
• DH

  D Hernhuter

  Jan 18, 2024
  1.0
  Service dropped dramatically when First National Bank bought OBA. I tend to use the drive-thru because it's supposed to be faster, but lately, you end up sitting in your car with no updates or acknowledgement for 10 to 20 minutes or more. The last time I tried cashing a check I waited in my car for 15 minutes, then went inside to find out what the problem was. "I'm busy with a customer now" was the reason I was given, although the teller never thought to let me know that at any point. Today, it's the same thing: I sent the check to cash through the drive-thru tube and waited. After 5 minutes without hearing anything, I pressed the call button. "I'm busy with a customer", again was the response I got. It would have been nice to know that. Angie is great and helped me with more complex problems. I don't know if she got fed up with FNB's "Customers Last" policy and left, because she's the only one who seems to care about customers.
• SV

  Shahan Vohra

  Jul 17, 2023
  5.0
  Big Shout out to Anjani Pachai- Jaigobin (Angie), She is great banker, Great customer oriented approach, If google have option of 10000 star rating she deserves it, She is helping me in HELOC and lots of other financial wellness she have made me aware. Effective and immediate in response and very great in explaining financial terms, in easy and understandable to person with zero finches background.
• NW

  Nathaniel Wong

  Jan 20, 2021
  5.0
  I dealt with this bank and branch a few times. A gentleman named Pablo was very helpful and fixed an issue I had quickly and followed back to call me to confirm everything was okay. I appreciate his help.
• LC

  Lindsey Colferai

  Dec 30, 2020
  1.0
  terrible customer service. tried closing my grandmother’s estate and with the lack of internal communication, the request was not received, which caused 7 overdraft charges. insane. Less than 24 hours after my grandmother died, I had to come back in and pay $37. so happy we moved to PNC.

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