I can’t say enough great things about Samantha Arthur. From start to finish—and even beyond—she has been an absolute gem to work with.
Samantha went above and beyond to ensure I fully understood every aspect of my loan. She took the time to break down every detail in a way that was easy to digest, no matter how big or small my question was. Her patience, professionalism, and clarity made a potentially stressful process feel smooth and manageable.
What truly sets Samantha apart is that her customer service didn’t stop the moment we finalized the loan. She has remained a reliable and thoughtful resource for all of my banking and loan-related questions. She’s the kind of person who genuinely cares about your financial well-being, and it shows in every interaction.
She has a way of making you feel at ease, confident, and fully supported in your decisions—something that’s incredibly valuable when dealing with important financial matters.
If you’re looking for someone who will guide you with care, knowledge, and outstanding service, look no further than Samantha Arthur. PNC is lucky to have her, and so was I.
JV
Julio Villanueva
Apr 15, 2023
4.0
Great location
JB
Joseph Belcher
Oct 29, 2021
1.0
I was extremely disappointed with the service provided by this bank. I was told I could have an I-9 form notarized. I drove over during a brutal rain storm only to find out I couldn’t get the form notarized because of PNC policy. When I asked why I was told I could I’ll I received was a shoulder shrug. This will not be my bank for much longer.
What are the operating hours of PNC Bank in Germantown, MD?
PNC Bank in Germantown is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
Does PNC Bank in Germantown offer drive-through services?
Yes, the Germantown PNC Bank branch has a drive-through open Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM.
How can I schedule an appointment at the Germantown PNC Bank branch?
You can schedule an appointment online through PNC Bank's appointment setting page or via their mobile app available on iOS and Android.
What banking products are offered at the Germantown PNC Bank?
They offer checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
Does the Germantown PNC Bank provide notary and Medallion services?
Yes, notary and Medallion services are available at the branch, but you need to call ahead to schedule an appointment for these services.
Is the Germantown PNC Bank branch wheelchair accessible?
Yes, the branch has wheelchair-accessible entrance and parking, ensuring accessibility for customers with disabilities.
What are some nearby dining options around the Germantown PNC Bank?
Nearby dining options include Wendy's, McDonald's, Domino's Pizza, Wingstop, Pica Peruvian Restaurant, Cafe Hong Kong, and Woodside Deli, providing a variety of fast food and restaurant choices for customers before or after their banking visit.
Where can I find other financial services or ATMs near the Germantown PNC Bank?
Nearby financial service options include PNC ATMs, First National Bank ATM, and Western Union for money transfer services.
Are there shopping and professional services near the Germantown PNC Bank branch?
Yes, customers can visit nearby locations such as Office Depot and Germantown Commons shopping center for shopping and professional services.
What contact information is available for the Germantown PNC Bank?
The main phone number is +1 301-515-3103 and the toll-free number is +1 888-762-2265. The branch is located at 13074 Middlebrook Rd, Germantown, MD 20874.