This place is awful. They are NEVER adequately staffed and if you are looking to get in and out in a timely fashion-forget it. It is at minimum a 15 minute wait every time I have been and there is certainly no semblance of urgency here. Super frustrating. Unfortunately I have to come here due to work but other than that, I would avoid this location like the plague!
DP
DéRonté Polite
Dec 1, 2025
2.0
I love PNC but this branch has been really slow the last few times I've visited.
AG
Andrew Goldberg
Sep 18, 2025
1.0
Had to wait in line for 30 minutes for them to queue through only 2 people in front of me. Then once I got up there they tried taxing me 2.5% to cash their own PNC check. Both as an individual branch and a company you've quite simply put, have got to do better.
RM
Robert Martinez
Mar 14, 2025
5.0
Excellent customer service.
HK
Holly K
Jul 18, 2024
5.0
Wanted to share my experience today at the PNC Westview location because the customer service my daughters and I received from the assistant branch manager, Justin was outstanding. We came in because Google said they had a coin machine. I inquired with Justin when we came in and they did not, but he greeted us with a smile and said do you have time? I asked my 5 and 8 year old if they wanted to count the change and they smiled and said yes. He then proceeded to grab two coin holders and headed over to the table and chair area with us where we sat and counted my daughter’s change together for over 20 minutes. He then rolled all of the change and gave us cash for it. He couldn’t have been more patient or more kind in that moment. He didn’t have to do that, he could have sent us on our way, but he took the time to help us. The other employees in the branch were also very kind and got involved in little ways. Thank you again for giving us a portion of your day when you did not have to!
What are the regular operating hours for PNC Bank at 5279 Buckeystown Pike, Frederick?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, the drive-through service is available Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM, closed on Sundays.
What banking products and services does PNC Bank provide at this location?
Services include checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, investments, instant debit card availability, cashier’s checks, wire transfers, safe deposit boxes, notary services, and loans specialists.
Is the PNC Bank location wheelchair accessible?
Yes, this PNC Bank branch has wheelchair accessible entrances and parking, as well as handicapped access.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online through PNC’s appointment setting page or by using their mobile app available on iOS and Android.
Does PNC Bank offer notary and Medallion services at this branch?
Yes, both notary and Medallion services are available but require you to call the branch to schedule an appointment.
Are there ATMs available at PNC Bank or nearby?
Yes, ATMs are available at this PNC Bank location and also nearby, including Bank of America ATM in the vicinity.
What dining options are near PNC Bank where I can eat before or after my visit?
Nearby dining options include Panda Express for Chinese fast food, IHOP for breakfast and brunch, Starbucks for coffee, KPOT Korean BBQ & Hot Pot, Ugly Dumpling Express, MOD Pizza, and TGI Fridays.
Are there shopping locations near PNC Bank in Frederick?
Yes, nearby shopping includes MOM's Organic Market for organic groceries, Westview Promenade shopping center, Banner's and Norman's Hallmark Shops for cards and stationery, Charming Charlie for fashion accessories, LOFT for women's clothing, Jos. A. Bank for men's clothing, and ArtizanWork jewelry store.
Are there any nearby services that might be useful to PNC Bank customers?
Yes, nearby professional services include Shred Nations for document shredding, Debt Rx for financial and credit counseling, The UPS Store 5681 for shipping and printing, and Playmakers sports and fitness instruction.