Terrible service. After waiting 20 minutes, the teller deposited my money in the wrong account so I had to wait another 15 minutes for him to fix it. No apology. Thank goodness I noticed the mistake on the receipt or the money would have just been gone. Final straw. Time to switch banks.
TY
talearia young
Sep 11, 2024
1.0
I have great experience with PNC but this branch needs retraining. I tried to withdrawal money from my account using government identification card. I was told that they could not use that form of identification. I only tried going to this branch because it was closer to my job than the one on Patrick street. I told the person that I could use it because it was a government issued identification card. He said he was not comfortable using it. I had to drive to Patrick street anyway. When I told the woman at Patrick street location what happened she did not understand why this location would not use my government Id. All he had to do was confirm my information by using my phone number to send a code and I recite it back to him. Please retrain your people. If you have issues with this branch go to the PNC on Patrick street.
EH
Emma Hexter
Aug 29, 2020
5.0
Tyra W. assisted me with opening a checking account. She was very friendly and knowledgeable, she made my experience quick and easy!
What are the operating hours of PNC Bank at Frederick Shopping Center?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Does this PNC Bank location offer drive-through services?
Yes, the PNC Bank branch has drive-through services available from 9:00 AM to 5:00 PM, Monday through Friday.
What banking products and services does PNC Bank in Frederick offer?
They offer products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments, along with services such as Instant Debit Card Availability, Notary Services, Safe Deposit Boxes, Wire Transfers, and more.
Is the PNC Bank branch at Frederick Shopping Center accessible for those with disabilities?
Yes, this branch has wheelchair accessible entrances and parking, as well as handicapped access inside the facility.
Can I schedule an appointment at PNC Bank Frederick online?
Yes, you can schedule an appointment online through their appointment setting link provided on their website.
Where is PNC Bank located in Frederick?
PNC Bank is located at 1305 W 7th St, Frederick Shopping Center, Frederick, MD, 21702, USA.
What nearby stores and services can I visit along with PNC Bank at Frederick Shopping Center?
Nearby you can find Coinme for currency exchange, Sherwin-Williams for hardware and building supplies, Pet Valu for pet products, Crown Wine & Spirits for liquor, and Giant Eagle for groceries and bakery items, among others.
Are there dining options near PNC Bank Frederick branch?
Yes, dining options near the bank include Marco's Pizza, Little Caesars Pizza, and Swirls of Frederick which offers ice cream and smoothies.
Can I access financial services besides banking near PNC Bank Frederick?
Yes, nearby financial services include Western Union for money transfers, Jackson Hewitt Tax Service for tax preparation, and PNC Mortgage services nearby as well.
Are there convenient amenities around PNC Bank for additional errands or services?
Yes, the area includes UPS Access Point for shipping, Staples for office supplies and printing, Thomas Scott Hair Salon & Spa for beauty services, and Hallmark for gift shopping.