The tellers are always saying I am sorry for the wait. They need help! NOW PNC before we move the rest of our accounts.
SP
Sally Parks
Jul 7, 2025
5.0
They closed the in town branch forcing everyone to use the less accessible one in Elkton Mall.. Always understaffed so it's a 30 minute wait both drive through an inside. Exit is always blocked by Dunkin donut line. Should have closed this one and kept the town office open. At least increase staffing. The staff are doing their best under the circumstances. Not customer friendly building.
GR
George Roe
Jul 2, 2025
1.0
Definitely the worst case scenario and the last time ever to use this bank i lost my phone n tried to get into the app to turn my card on it took to weeks I had to wait for them to mail me a new password the bank was no help at all
MM
Michael M
Jun 5, 2025
1.0
Horrible service! I have been coming to this branch for years and I have never seen it this bad. They are always short staffed and wait times at the drive thru can be as long as 25 minutes before being waited on. Today it was 40 minutes and there were only two cars in front of me. Considering moving everything to another bank. PNC doesn't really care about the customers. Good talk but afraid to do the walk to correct the problem. Turn over of tellers is constant.
AD
Avery DeMond
Jun 4, 2025
5.0
At a busy time of day there were no long wait times and everyone was very friendly. The teller Jagu was extremely friendly and helpful in solving my issues and answering questions. The service was very quick and everyone inside was kind and helpful.
What are the regular operating hours of PNC Bank at 100 Big Elk Mall?
PNC Bank at 100 Big Elk Mall is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services at this location?
No, PNC Bank at this location does not have a drive-through service, although it has a drive-through schedule field showing hours, it's marked as not having an actual drive-through.
Is wheelchair access available at PNC Bank at Big Elk Mall?
Yes, this PNC Bank location offers wheelchair accessible entrances and parking to accommodate customers with disabilities.
What banking services and products are available at PNC Bank in Elkton, MD?
PNC Bank offers a range of products including checking, savings, credit cards, auto loans, mortgages, home equity, investments, and services such as instant debit card availability, notary services, cashier's checks, safe deposit boxes, and wire transfers.
How can I schedule an appointment at PNC Bank?
Appointments can be scheduled online through PNC Bank's appointment setting page or via the PNC Mobile Banking app available on iOS and Android.
Does PNC Bank provide on-site notary and medallion services?
Yes, PNC Bank offers notary and medallion services, but customers need to call the branch to schedule an appointment for these services.
What nearby dining options are available around PNC Bank at Big Elk Mall?
Near PNC Bank, customers can enjoy dining at McDonald's, Baskin-Robbins for ice cream, Seasons Pizza, Sonic Drive-In, Chili's Grill & Bar, Dunkin', Burger King, and Starbucks, offering a variety of fast food, pizza, Tex-Mex, and coffee shop experiences.
Where can I find other financial and banking services near PNC Bank?
Nearby financial service locations include another PNC ATM, Western Union for money transfers, Coinstar for currency exchange and ATMs, and H&R Block for accounting and tax services.
What shopping options are available near PNC Bank at Big Elk Mall?
Customers can visit Big Elk Mall itself, Bath & Body Works for beauty products, ACME Markets for groceries and pharmacy needs, Dollar Tree for discount shopping, PetSmart for pet supplies, and Sprint Store for mobile phones.
How can I contact PNC Bank at Big Elk Mall?
You can reach PNC Bank at Big Elk Mall by phone at +1 410-620-1000 or toll-free at +1 888-762-2265 for customer service and inquiries.