Imagine going to a bank and making a joke about the government. Nothing off color, nothing insulting. One teller gets offended, curses you under her breath, cries to her boss, and PNC closes all your accounts WITHOUT EXPLANATION! Branch pretends they know nothing about it. A disgraceful and disgusting manner in which to treat a decades-long client with a very substantial balance. Perhaps it's a godsend - inept management and ridiculous fees. Oh, and PNC? Please don't bother reacting with your canned responses.
JP
Juan Perez
Feb 24, 2026
5.0
Carmen es una buena banquera y me ayudo muchisimo sela recomiendo muy buena
MS
Mrs Smith
Feb 5, 2026
1.0
I frequent this location to cash checks for my job. Most times I’m able to complete the transaction with little to no hassle until today. Initially, I went to the drive up teller. Instead of cashing the checks at the window, I was asked to come inside the branch. I’ve cashed a large sum (less than $1500) at the drive thru, which would just require the teller to send the container more than once. I guess that was too much of an inconvenience for her. I then go inside the branch. The teller was pleasant enough but gave me all the cash loose. I had to ask for a rubber band. The cash is usually counted then wrapped in paper. The teller didn’t place any of the cash in my hand, the same with my drivers license. It’s extremely rude to place money or anything that someone has handed to you on a counter. And to slide it on the counter like you couldn’t hand it to me is offensive. I would expect someone working in retail to be aware of that. I wouldn’t go to this branch at all if it weren’t for my job.
PP
Patrick Patterson
Jan 1, 2026
5.0
Carmen was fantastic! Helped me open a new account explained the benefits. I look forward to doing future business.
WH
William Howard
Apr 21, 2021
5.0
Tracy went above and beyond to help make a transaction go smoothly. Very happy to do business with this branch!
What are the regular operating hours of PNC Bank at 100 Big Elk Mall?
PNC Bank at 100 Big Elk Mall is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services at this location?
No, PNC Bank at this location does not have a drive-through service, although it has a drive-through schedule field showing hours, it's marked as not having an actual drive-through.
Is wheelchair access available at PNC Bank at Big Elk Mall?
Yes, this PNC Bank location offers wheelchair accessible entrances and parking to accommodate customers with disabilities.
What banking services and products are available at PNC Bank in Elkton, MD?
PNC Bank offers a range of products including checking, savings, credit cards, auto loans, mortgages, home equity, investments, and services such as instant debit card availability, notary services, cashier's checks, safe deposit boxes, and wire transfers.
How can I schedule an appointment at PNC Bank?
Appointments can be scheduled online through PNC Bank's appointment setting page or via the PNC Mobile Banking app available on iOS and Android.
Does PNC Bank provide on-site notary and medallion services?
Yes, PNC Bank offers notary and medallion services, but customers need to call the branch to schedule an appointment for these services.
What nearby dining options are available around PNC Bank at Big Elk Mall?
Near PNC Bank, customers can enjoy dining at McDonald's, Baskin-Robbins for ice cream, Seasons Pizza, Sonic Drive-In, Chili's Grill & Bar, Dunkin', Burger King, and Starbucks, offering a variety of fast food, pizza, Tex-Mex, and coffee shop experiences.
Where can I find other financial and banking services near PNC Bank?
Nearby financial service locations include another PNC ATM, Western Union for money transfers, Coinstar for currency exchange and ATMs, and H&R Block for accounting and tax services.
What shopping options are available near PNC Bank at Big Elk Mall?
Customers can visit Big Elk Mall itself, Bath & Body Works for beauty products, ACME Markets for groceries and pharmacy needs, Dollar Tree for discount shopping, PetSmart for pet supplies, and Sprint Store for mobile phones.
How can I contact PNC Bank at Big Elk Mall?
You can reach PNC Bank at Big Elk Mall by phone at +1 410-620-1000 or toll-free at +1 888-762-2265 for customer service and inquiries.
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