Chessie is a Federal Credit Union that has 8 branches in Cumberland, LaVale, Keyser, Frostburg, and Grafton. We are proud to offer many options for checking accounts, business accounts, club accounts, share certificates, IRA's and savings accounts. Chessie also offers-- auto loans, mortgages, personal loans, VISA's, vacation loans, holiday loans, ATV loans, and more. For those who don't want to come into a branch, we have tools to help-- Homebanking, a mobile app, mobile deposit, LoanPhone, and TellerPhone. Our mission is to is to provide personal financial services to our membership in an efficient, friendly & convenient manner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.