First National Bank

Reviews

• LZ

  Lina Zhang

  Nov 14, 2025
  1.0
  You’re better off taking your money to another bank as this place clearly doesn’t want your business based on the way they treat their clients. Very unprofessional and rude staff today. How can you trust them with your money if they can’t even have proper staff at this location?
• DP

  David Park

  Nov 14, 2025
  1.0
  I’ve been going to FNB for a long time throughout the area and rarely go to this location. Decided to go since it was close by to do some transactions. I have NEVER been so disrespected in a bank ever. They ignored me for a good 5 minutes when I was standing there and I was so confused until another customer told me that the line was off to the side where the chairs were. I saw people sitting in the chairs and thought they were waiting to be seen in the cubicles not to the teller. The teller could have taken the 5 seconds to jnform me but instead she just side eyed me and glared at me. Maybe it’s cause it’s the way I look? I was in a hoodie and jeans and look kinda young but I have never felt so disrespected to be straight up ignored.
• AF

  Ann Faust

  Aug 2, 2022
  1.0
  What a shame that 0 stars not available. We came to this bank when they bought Howard Bank and ever since there has been something or other going wrong. They have probably one of the worst customer service out there. Day 10 I have of waiting for Manager to call, promised by a lady called Violet. Today I call the branch again just to find out Violet WAS the branch manager. Needless to say I do not appreciate to be lied by my own bank manager. I am planing to contact the general manager , but I am worried what kind of unpleasantness I may encounter this time. We are already looking to move to another bank who actually values or at least do not lie to their customers.
• TA

  Tom Downey Burner Account

  Jan 21, 2022
  5.0
  Very friendly and helpful. Would recommend coming to this bank location.
• KO

  Kristen O'Dell

  Nov 4, 2019
  4.0
  The customer service here is wonderful. I go out of my way to use this location when I need to do anything concerning my account.