I have been here for over 10 years and and very happy with the services and financial products they offer. They helped make my home buying experience graceful and are always friendly and happy to help whenever I walk in the door. They get booked up with appointments, so I would suggest calling ahead to schedule an appointment for major requests.
DE
D E
Feb 16, 2024
1.0
Horrible company. Trying to close an estate account for years. no follow up sends wrong documents never does what promised we have waited so long to close an estate account that we had to go back and renew estate paperwork in the middle of all of their incompetence. Now we have to pay for another year of estate accounting because they wont close the account and give these funds to the estate. Not one phone call has ever been returned. PNC gives a whole new definition to how bad customer service can be IN ANY INDUSTRY. Do your clients a favor and tell them to take their accounts elsewhere - so you can just go out of business!!!
TC
Taylor Cook
Dec 16, 2020
5.0
I just wanted to thank Ashley catterton at PNC bank in Chester md ! My card has been compromised and money has just been flying out of my account and right before Christmas when I need it the most and after calling the customer service line 5/6 times and getting no help or answers at all I decided to just call my local branch and talk to them . Me being Frantic and crying Ashley was extremely sympathetic,helpful, understanding and patient with me And in a matter of mins answered my questions and helped me figure things out . I’m so grateful for the help she gave me today ! She deserves major praise for how fast and efficiently she helped me figure things out . I will stay with PNC bank based on how wonderful she was today ! Thank you again Ashley I appreciate it more then you know !
CQ
Chris Quicke
Dec 17, 2019
1.0
use to be a great bank , but all good staff has left. Kelly was always great and very helpful as were the rest of the staff. Now no manger and its awful. go to another branch.
RG
Rachel G
Jan 3, 2018
5.0
Great bank, staff are always super helpful and kind!
What are the regular operating hours of PNC Bank in Chester, MD?
PNC Bank in Chester, MD operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does the PNC Bank branch in Chester offer drive-through banking services?
Yes, the Chester PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
What kinds of banking products can I find at this PNC Bank location?
Products offered include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at the PNC Bank branch on S Piney Rd?
Is this PNC Bank location accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, and it includes drive-through services for convenience.
Can I schedule an appointment for banking services at PNC Bank?
While appointments are not required, you can schedule one online via PNC's appointment setting link for added convenience.
What nearby shopping centers could I visit when banking at PNC?
Nearby is the Red Apple Plaza Shopping Center, where customers can shop for various goods, including computer stores, before or after their visit to PNC Bank.
Are there any recreational areas close to the PNC Bank branch?
Yes, the Cross Island Trail is nearby offering park activities and scenic walking along the island, a great spot to visit before or after banking.
What health and wellness centers are near PNC Bank in Chester?
Nearby facilities include Chesapeake Dental, The Body Collective spa, Leah Ashlee Therapy and Wellness, and Kent Island Chiropractic and Rehabilitation for various health services.
Does the PNC Bank branch offer mobile banking app options?
Yes, PNC Bank supports mobile banking through apps available on both Apple iOS and Android platforms, facilitating scheduling and banking on the go.