Horrible company. Trying to close an estate account for years. no follow up sends wrong documents never does what promised we have waited so long to close an estate account that we had to go back and renew estate paperwork in the middle of all of their incompetence. Now we have to pay for another year of estate accounting because they wont close the account and give these funds to the estate. Not one phone call has ever been returned. PNC gives a whole new definition to how bad customer service can be IN ANY INDUSTRY. Do your clients a favor and tell them to take their accounts elsewhere - so you can just go out of business!!!
CB
Casey Bolt
Oct 6, 2023
1.0
Terrible customer service. They don't leave out slips to fill out before seeing clerk…utterly useless
AB
Ashley B.
Feb 15, 2020
5.0
This bank has the best, most helpful staff that I've ever experienced. Banks and I don't usually don't agree about my best interests. At first, using other banks, I am offered many great rates and services but within a year's time, these rates and services have changed without notice. And the problems just grow. The staff here will listen with a patient attitude. They will not let me leave until I am satisfied and understand whatever problem brought me in the bank, leaving me better prepared for money management as I go on. I haven't had anything but friendly and effective assistance from every person at this branch since 2012. Outstanding. I appreciate the people here who seem to enjoy helping people manage their money and will find answers to even the most complex situations.
RG
Rachel G
Jan 3, 2018
5.0
Great bank, staff are always super helpful and kind!
What are the regular operating hours of PNC Bank in Chester, MD?
PNC Bank in Chester, MD operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does the PNC Bank branch in Chester offer drive-through banking services?
Yes, the Chester PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
What kinds of banking products can I find at this PNC Bank location?
Products offered include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at the PNC Bank branch on S Piney Rd?
Is this PNC Bank location accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, and it includes drive-through services for convenience.
Can I schedule an appointment for banking services at PNC Bank?
While appointments are not required, you can schedule one online via PNC's appointment setting link for added convenience.
What nearby shopping centers could I visit when banking at PNC?
Nearby is the Red Apple Plaza Shopping Center, where customers can shop for various goods, including computer stores, before or after their visit to PNC Bank.
Are there any recreational areas close to the PNC Bank branch?
Yes, the Cross Island Trail is nearby offering park activities and scenic walking along the island, a great spot to visit before or after banking.
What health and wellness centers are near PNC Bank in Chester?
Nearby facilities include Chesapeake Dental, The Body Collective spa, Leah Ashlee Therapy and Wellness, and Kent Island Chiropractic and Rehabilitation for various health services.
Does the PNC Bank branch offer mobile banking app options?
Yes, PNC Bank supports mobile banking through apps available on both Apple iOS and Android platforms, facilitating scheduling and banking on the go.