PNC Bank

Reviews

• JG

  Jessica Gentile

  Jan 22, 2026
  5.0
  As a business owner, I deal with multiple banking institutions but try to use PNC ( Chesapeake Beach branch in Maryland) as often as I can. Without a doubt they are the friendliest Banking institution that I have worked with. The entire team is willing to go the extra mile whether answering questions without resentment or staying a few minutes late to assist with what ever I may need. Manager Matthew is a true asset to the PNC family.. From afar, I watch him lead and assist his team. Adriana is quick to welcome me with a pleasant hello and a warm smile. Melissa, Lili, Brandon, and Jahne all display the same energy regardless the day or time. Sincerely, Scott
• AR

  Alan Reid

  Dec 29, 2025
  5.0
  The Manager- Jahne Howell, is the very best banking professional I have ever encountered! Ms Howell and Matt went above and beyond to right what I believe was terribly wrong. I had righteous indignation when I entered PNC today but was truly Blessed to be assisted by this powerhouse manager.
• KJ

  Kristin Pearson Wilcox, JD

  Dec 19, 2025
  1.0
  They are a horrible. Don't bank here. Jane Howell is the manager and she is disrespectful and aweful. Too busy to help with an issue the bank caused. We have banked here for 20 years and this bank NOW doesn't care. We will leave this bank and recommend you do as well.
• KT

  Kaitlyn Treadwell

  Nov 12, 2025
  5.0
  Didn’t get her name but the female teller was outstanding!! She was so attentive and patient. Just phenomenal customer service!!!
• LR

  Lynn Rainey

  Nov 10, 2025
  1.0
  We are long time customers. Called to make appointment to do some account changes. Spoke with a banker who was totally clueless. Completely incompetent. I couldn’t believe what I was hearing… asked to speak to the manager. She did not apologize for her bankers lack of knowledge… seemed defensive and in competent herself. Asked for her District Manager.. she would not provide a name or phone number. Said we would get a call. Unlikely! I sure miss Elle of a few years back. So sad these folks don’t know their job or care about their customers. We have another bank so will be taking all of our business there.

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