Scared the hell out of us on a Sunday morning. We have three accounts at PNC (a long story) and I got a email saying one of our accounts was 'empty'. WHAT? For some reason, funds from our three accounts were consolidated into the third account - not the account we write checks from, etc. The other two accounts had $0.00 in them. Not good. Very much not good. Don't like surprises from our bank at all.
EE
emily
Sep 25, 2025
1.0
What does the atm never work? I went there today and neither were working?!
CM
Chris Morgan
Aug 8, 2025
1.0
Been waiting one hour and other people taking ahead of me no explanation for wait or how long wait will be manager is one who took other person ahead of me
KM
Kendall Medlin
Jun 7, 2025
1.0
Not satisfied with the customer service I received today. I came into this location to help my mom get assistance with her account. BRADY helped us and at first he was understanding but once the 1pm time hit the clock, his demeanor changed. We asked him to help us with opening an online account and he let out an agitated sigh, which confused me because despite the time, I found it disrespectful. Later, my mother asked me to write down the log in information and he tossed a note pad on the desk in front of me in a hostile manner. This ultimately made me reconsider my decision of opening an account. Never have I experienced such unprofessional behavior.
AH
Amir Human Hoveidaei
Nov 25, 2023
1.0
I encountered extremely poor service from the staff. I visited this branch to help a friend recently relocated to the US open a bank account. Despite being informed that the staff member we needed was on lunch break, we observed that they were not on break but deliberately keeping us waiting. Their behavior was unfriendly and unprofessional. To our frustration, they refused to open the bank account, citing insufficient documents, even though we knew the documents were adequate. We ultimately found it much easier to open the account at another PNC branch. We strongly advise against choosing this branch and wouldn't recommend it to anyone.
What are the operating hours of PNC Bank on weekdays?
PNC Bank is open from 9:00 AM to 6:00 PM Monday through Friday.
Is the PNC Bank branch open on weekends?
PNC Bank is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
Does PNC Bank offer drive-through services?
The PNC Bank branch does not have drive-through services available.
What services are offered at the PNC Bank branch on 2000 E Joppa Rd?
Services include instant debit card availability, cashier's checks, notary services, safe deposit boxes, wire transfers, loans specialist, and more. Please call to schedule appointments for medallion and notary services.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online at PNC's appointment setting page or through the PNC mobile app.
What financial products does PNC Bank offer?
PNC Bank offers checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investment services.
Is PNC Bank accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrance and parking to accommodate customers with disabilities.
Which nearby places can I visit for dining options around PNC Bank?
Nearby dining options include Chick-fil-A, Subway, Popeyes Louisiana Kitchen, Denny's, and Starbucks, convenient for grabbing a meal before or after your banking visit.
Are there other financial service points near PNC Bank on E Joppa Rd?
Yes, nearby financial service places include Bank of America, Wells Fargo ATM, Chesapeake Bank of Maryland, and Coinstar.
What nearby stores can I visit for shopping or errands along with my banking at PNC?
You can visit Battery Warehouse for automotive parts, Safeway for groceries and pharmacy needs, Performance Bicycle for sportswear, and Mattress Firm for furniture nearby.