Need to replace my my card ♦️♠️ 😭 one customer service rep is on zoom call and the other is having a personal chat 😕 for over 45 minutes n
RA
R Aviles
Aug 18, 2025
5.0
I needed to replace my bank card. The lady was very polite and helpful. I was in and out in 15 minutes.
MD
Michael Davis
Apr 19, 2023
1.0
My second time here since my branch in Charles Street is now cashless. This is the worst branch, THE WAIT TIME IS RIDICULOUS. ALWAYS ONLY ONE TELLER. WHOM THE BRANCH SEEMS TO MAKE SO EVERYTHING. All the while, there are personal bankers here, 3 of them. No one ever helps out the one teller. As a business customer, the wait time is unacceptable. There is no order here and always an excuse. It shouldn't be this much hassle to access your finances.. I'm seriously considering transferring both of my accounts to another bank. This is not professional at all. I hope this message finds your corporate office and regional management so that this issue can be handled.
EW
Ellen Wagner
Nov 19, 2015
1.0
Just left this bank only to stand in line for 10 minutes because there is only one teller and be turned down upon asking for quarters. Quarters!!!!! What bank doesn't have quarters???? I am now on the phone trying to reach them and pressed #3 to talk to a rep and nothing. This bank sucks.
What are the operating hours of PNC Bank in Charles Village, Baltimore?
PNC Bank in Charles Village is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.
Where is PNC Bank Charles Village located?
PNC Bank Charles Village is located at 12 E 25th St, Baltimore, MD 21218, USA.
What services does PNC Bank Charles Village offer?
What types of financial products can I get at PNC Bank Charles Village?
You can get checking accounts, savings accounts, credit cards, auto loans, home equity loans, mortgages, and investment products.
Does PNC Bank Charles Village require appointments for visits?
No, appointments are not required to visit this location, but you can schedule one online if preferred.
What payment options does PNC Bank accept?
PNC Bank accepts cash, checks, financing options, Visa payments, and Zelle transfers.
Does PNC Bank Charles Village have wheelchair accessible entrances and parking?
Yes, this branch has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
Are there any nearby restaurants I can visit before or after banking at PNC Charles Village?
Yes, nearby options include Yum's Asian Bistro, known for pan-Asian cuisine and sushi, and Vasachy's Restaurant & Catering offering soul food and African dishes.
What nearby services are available for health and wellness around PNC Bank Charles Village?
Near PNC, you can find Constance Glow spa, Lux10Skyn beauty salon and makeup artist, as well as health services like Healthy activity and Phyllis Angels Home Care LLC.
How can I reach PNC Bank Charles Village via public or nearby transit locations?
While specific transit stations aren't listed, the area includes various local businesses and services such as UPS Access Point location and local shops like Skrued., which may help orient you when visiting the bank.