Wish I could give zero. Tried to come in to deposit a check with the teller. It was near closing so she sent me to the atm telling me it would be the same processing time. Come to find out that was completely wrong and now I have to wait over a week for my funds. All because a lazy teller who couldn’t care enough to do her own job. Now my life is on hold. Whoever that was should just quit if she hates her job so much. Already put in multiple complaints on this matter
NN
Nikki
Oct 11, 2023
1.0
I am sincerely disappointed with this bank. I have been a customer for over 20 years and I must say, today was one for the books. To keep it short, this particular location has one of the rudest and inconsiderate tellers that I’ve ever interacted with, working today. The Security Guard was a wonderful lady, very considerate, but the teller, not so much. I tried to not even go inside because there have only been, in my recollection, two well trained professionals at the teller position. Then I called into Customer Service and the Representative was anything but of service to me. She refused to let me speak with a Supervisor, even though I asked politely at least 10 times. I’m thinking if this is how they treat long time loyal customers, they will not value newer customers either. Go to a Credit Union. Do not go here.
YC
Yesly Campos
Jul 25, 2023
1.0
Personally, I go to this bank every day and the security and everyone are so friendly, but today it was my worst experience with A CASHIER. I took the deposits from the business, she made me wait for change and after I didn't have it, the treatment was horrible.
PS
Peter Scanlan
Jul 10, 2018
4.0
Staff are friendly and accommodating. Only reason I wouldn't give it 5 stars is that parking can be a nightmare.
PNC Bank is located at 3600 Boston St, Baltimore, MD 21224, USA.
What are the standard operating hours for PNC Bank?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank have drive-through banking services at this location?
No, this PNC Bank location does not have drive-through services.
What banking products and services does PNC Bank offer?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments, along with services such as ATM access, Notary Services, Safe Deposit Boxes, Wire Transfers, and Loans Specialists.
Is PNC Bank accessible for customers with disabilities?
Yes, this PNC Bank location has wheelchair accessible entrance and parking and offers handicapped access.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online through PNC's Schedule app or by visiting their appointment scheduling webpage.
Are there any holiday closures I should be aware of at this PNC Bank location?
Yes, the bank is closed on holidays including November 11, November 27, and December 25 of 2025.
Which nearby restaurants can I visit around PNC Bank?
Near PNC Bank, you can visit Pasta Mista Canton (Italian and pizza), Five Guys (fast food burgers), Dunkin' (coffee and donuts), Baskin-Robbins (ice cream), Gunther & Co. (American seafood), Qdoba (Mexican), Panera Bread (cafe and bakery), and Plantbar (smoothies).
What nearby banks or ATMs can I find close to this PNC Bank?
Nearby financial institutions include another PNC ATM and Chase Bank, which can be convenient alternatives or complements to your banking needs at PNC Bank.
What amenities or services near PNC Bank could I check out before or after my banking visit?
You can visit nearby wellness and fitness locations like REV Cycle Studio, The Hall of SELF yoga studio, CorePower Yoga, and Inspiring Fitness for personal training and yoga, or enjoy a haircut at Floyd's 99 Barbershop and Polished Nails & Hair. For pet supplies, Loyal Companion pet store is close by.