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24 Hour Drive-Up Interactive Teller Machine. SUM network. Banking at its best. Enjoy best member perks in the Pioneer Valley! We're member-owned and operated so you'll always feel at home here. And, since we have no stockholders to pay, profits (after operating expenses) are returned directly to you and your fellow members, in the form of competitive dividend rates, low loan rates and reduced fees for services. Arrha is regarded as the premier educational base credit union in the Western Massachusetts financial community. Originally chartered on Oct. 5, 1929 with thirty-one original members. Today we serve those individuals who live or work in Hampden, Hampshire or Franklin counties in MA and in Hartford and Tolland counties in CT.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.