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Central One Federal Credit Union is a not-for-profit financial institution that provides members with excellent, personalized service. Central One offers a wide range of savings, deposit, and loan products designed for the local community and has branches in Auburn, Shrewsbury, Milford, Northborough, Westborough and Worcester, as well as school branches in both Shrewsbury and Westborough High Schools.
Products include Free Checking Accounts, Money Market Accounts, CDs, IRA's, Student Loans, No annual fee Credit Cards, Cashback Credit Card, Auto Loans, Mortgages, Home Equity Loans and Line of Credit, Personal Loan, Business Checking Accounts, Business Loans, Commercial Loans. IOLTA, RV Loans. Motorcycle Loans, Boat Loans, First Time Home Buyer program,
Services: Extended hours, Notary, Financial Literacy, Mobile and Online Banking, Complimentary Seminars, Credit Building. Local Decisions Learn more about Central One and why we are one of the top credit unions in Central Mass.
Drive-up hours: Monday, Tuesday, Wednesday, and Friday 8 am - 5 pm, Thursday 8 am - 6 pm, Saturday 8:30 - 12 pm
Member Support Call Center: Monday - Friday 8 am - 6 pm, Saturday 8:30-1 pm.
Serving residents and businesses in Worcester County and parts of Middlesex and Norfolk counties including Shrewsbury, Northborough, Southborough Westborough, Upton, Hopkinton, Milford, West Boylston, Boylston, Paxton, Sterling, Harvard, Grafton, North Grafton, Millbury, Lancaster, Bolton, Berlin, Clinton, Auburn. Worcester, Framingham, Fitchburg, Franklin, Natick, Hudson, Ashland, Holliston, Sudbury, Waltham, Mendon, Millis, Northbridge, Southbridge, Hopedale, and more.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
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Reviews
4.1
45 reviews
5 stars
32
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8
- JVJayme ValdezApr 26, 20255.0I am deeply grateful to Michael Murphy, VP, and the entire Central One Federal Credit Union team for believing in my business and making it possible for us to expand our services to the community. At a time when larger banks treated me like just another number, Mike and his team led with humanity, hope, and compassion — bringing warmth and generosity to a process that is often cold and transactional. Mike even attended my closing on his day off, a gesture that moved me to tears and speaks volumes about the kind of person he is. Central One is the real deal: a bank that truly cares about people and invests in their dreams.
- SMScott McDonaldOct 20, 20231.0My experience started off great. I refinanced my auto loan thru them with a great rate. However as of last month they started charging a additional fee of 20 dollars to process my payment via phone. I have paying paying this way for over two years now seeing how their app is poorly designed difficult to use. They did however confirm that if I had a Central one bank account a fee would not be charged. This is big banking taking advantage of its customers. I honestly thought they were a better than this.
- JFJillian FerreiraSep 18, 20235.0My card information got stolen in Worcester while getting gas, they called me before I even got back in my car from getting gas to let me know there was a charge on my account of $130 and they denied it. Saved me so much of a hassle denying that charge and calling me immediately! I called on their off hours and they took care of it, I could not love this place more!
- PMPhilip MOct 13, 20184.0Great rates and great customer service
Frequently Asked Questions About Central One Federal Credit Union
How is Central One Federal Credit Union different from a bank?
We are member-owned, whereas banks have shareholders/stockholders. The profits we make are reinvested into providing members with better rates on loan and savings products.
Is Central One Federal Credit Union FDIC insured?
Only banks are covered by the FDIC. Credit unions are insured by the government-funded NCUA. Individual accounts are protected up to $250,000.
How do I become a member of Central One?
To become a member, visit our website at www.centralfcu.com and apply online or stop by any of our local branches.
Where are your branches located?
We have locations in Auburn, Northborough, Shrewsbury, Westborough, and Worcester.
Do you offer free checking?
All personal checking products offered at Central One are free with no monthly fees or minimum balance requirements.
What are the current rates for auto loans?
Central One offers the same low rate for new, used or refinancing auto loans. Visit our website for current rates at www.centralfcu.com/resources/rates
Can I open an account online?
Yes, you can open an account online by visiting our website at www.centralfcu.com
Do you offer accounts for small businesses?
Yes, our Business Solutions checking account has no monthly fees and no monthly balance requirements.
Do you have small business loans?
Yes, we offer commercial real estate and construction loans, vehicle and equipment loans or working capital lines of credit and business credit cards.
Do you have credit cards?
Central One credit cards have no annual fee, as well as low rates. We service our cards locally and provide a same-day replacement.
Do you have RV or Motorcycle loans?
Yes, we will finance motor homes, boats, and trailers, new and used, at competitive rates. Pre-approval is available with terms up to 180 months.
Does Central One offer fraud protection on their credit card?
Yes, you can monitor and manage your card anytime, anywhere, from your phone with our Card Control app.
Does Central One offer secured loans?
Yes, we offer credit building programs to help you establish or repair your credit with a secure credit card, savings secured or certificate secured loans.
What products does Central One offer?
We offer checking and savings accounts, IRA's, CD's, auto loans, adjustable and fixed mortgages, first-time homebuyer program, credit cards, cash back credit cards, home equity lines of credit, business savings and checking accounts, student loans, personal and commercial loans and reverse mortgages.
Am I eligible to join Central One Federal Credit Union?
Membership is now open to anyone who lives, works, worships, volunteers attends school, or own a business in Worcester County as well as parts of Middlesex and Norfolk counties. Also included are family or household members of existing members, and businesses or other legal entities located within our field of membership.
How is Central One Federal Credit Union different from a bank?
Central One is member-owned rather than shareholder-owned, so profits are reinvested to provide better rates on loans and savings products for members.
Is Central One Federal Credit Union insured like a bank?
Credit unions like Central One are insured by the NCUA, protecting individual accounts up to $250,000, unlike banks which are FDIC insured.
How can I become a member of Central One Federal Credit Union?
You can become a member by applying online at www.centralfcu.com or by visiting any of our local branches.
Where are the Central One Federal Credit Union branches located?
Our branches are located in Auburn, Northborough, Shrewsbury, Westborough, Milford, Worcester, and school branches in Shrewsbury and Westborough High Schools.
Does Central One Federal Credit Union offer free checking accounts?
Yes, all personal checking accounts at Central One have no monthly fees or minimum balance requirements.
Can I open a Central One account online?
Yes, accounts can be opened online by visiting our website at www.centralfcu.com.
What business banking products does Central One offer?
We offer business checking accounts with no monthly fees or balance requirements, commercial real estate and construction loans, vehicle and equipment loans, working capital lines of credit, and business credit cards.
What are the branch hours for the Shrewsbury location?
Drive-up hours at our Shrewsbury branch are Monday, Tuesday, Wednesday, and Friday from 8 am to 5 pm; Thursday from 8 am to 6 pm; and Saturday from 8:30 am to 12 pm.
What nearby services can I visit around Central One's Shrewsbury branch?
Near Central One in Shrewsbury, you can find Oak Tree Insurance Agency for insurance needs, Liberty Tax for tax services, and Divine Spa And Salon for beauty and spa treatments, making it convenient for errands and personal care before or after your visit.
Are there healthcare facilities near Central One Federal Credit Union in Shrewsbury?
Yes, nearby are UMass Memorial Medical Group, Shrewsbury Family Medicine, and New England Hearing Instrument providing medical, family practice, and audiology services for your healthcare needs.
How can visiting nearby real estate agencies help me when banking with Central One?
Nearby real estate agencies such as Castinetti Realty Group and Andrea Castinetti-Realtor can assist you with home buying or selling, complementing Central One’s mortgage and first-time homebuyer programs for a smooth transition.