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front of Central One Federal Credit Union branch at 714 Main Street, Shrewsbury, MA
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Central One Federal Credit Union

4.0
(50 reviews)

Business Details

714 Main Street, Shrewsbury, MA
01545, United States
(508) 842-7400
http://www.centralfcu.com

About

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Central One Federal Credit Union is a not-for-profit financial institution that provides members with excellent, personalized service. Central One offers a wide range of savings, deposit, and loan products designed for the local community and has branches in Auburn, Shrewsbury, Milford, Northborough, Westborough and Worcester, as well as school branches in both Shrewsbury and Westborough High Schools. Products include Free Checking Accounts, Money Market Accounts, CDs, IRA's, Student Loans, No annual fee Credit Cards, Cashback Credit Card, Auto Loans, Mortgages, Home Equity Loans and Line of Credit, Personal Loan, Business Checking Accounts, Business Loans, Commercial Loans. IOLTA, RV Loans. Motorcycle Loans, Boat Loans, First Time Home Buyer program, Services: Extended hours, Notary, Financial Literacy, Mobile and Online Banking, Complimentary Seminars, Credit Building. Local Decisions Learn more about Central One and why we are one of the top credit unions in Central Mass. Drive-up hours: Monday, Tuesday, Wednesday, and Friday 8 am - 5 pm, Thursday 8 am - 6 pm, Saturday 8:30 - 12 pm Member Support Call Center: Monday - Friday 8 am - 6 pm, Saturday 8:30-1 pm. Serving residents and businesses in Worcester County and parts of Middlesex and Norfolk counties including Shrewsbury, Northborough, Southborough Westborough, Upton, Hopkinton, Milford, West Boylston, Boylston, Paxton, Sterling, Harvard, Grafton, North Grafton, Millbury, Lancaster, Bolton, Berlin, Clinton, Auburn. Worcester, Framingham, Fitchburg, Franklin, Natick, Hudson, Ashland, Holliston, Sudbury, Waltham, Mendon, Millis, Northbridge, Southbridge, Hopedale, and more.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Central One Federal Credit Union
714 Main Street, Shrewsbury, MA
01545, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed
5/25/20268:30 AM - 4:30 PM
6/19/20268:30 AM - 4:30 PM
7/4/20268:30 AM - 12:00 PM
9/7/20268:30 AM - 4:30 PM
10/12/20268:30 AM - 4:30 PM
11/11/20268:30 AM - 4:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 4:30 PM

Reviews

4.0
50 reviews
5 stars
35
4 stars
2
3 stars
2
2 stars
1
1 star
10
  • KC
    Kelly Connerton
    Mar 29, 2026
    5.0
    We could not be happier with Central One! We are thrilled to have joined the Central One family. Outstanding customer service! Unmatched services for members! My only complaint is how late in the day my direct deposit credits. Otherwise, our whole family LOVES OUR BANK!
  • JB
    Jennifer Benger
    Mar 7, 2026
    5.0
    I recently changed from Bank of America after multiple fraud issues there. My experience with Central One has been excellent. Their loan rates were the best around and the customer service has consistently exceptional every time I’ve come in. Terry Bradt is amazing and Will was also so helpful. I only wish i made the switch years ago!
  • LK
    Lan Nguyen Kim
    Feb 21, 2026
    1.0
    I finally closed my accounts with them. After almost two years of trying to get my name updated, they haven't been able to resolve this issue. They do not want to help even though I escalated the issue to their supervisor and manager. Noone has yet called me back to resolve this issue. They are great when you don't have complicated issues. When the issue becomes difficult or when they no longer want to deal with you, they just ignore you until you are fed up and frustrated enough to close the account.
  • ML
    morgan lamontagne
    Feb 17, 2026
    1.0
    The people who work here are extremely rude.

Frequently Asked Questions About Central One Federal Credit Union

How is Central One Federal Credit Union different from a bank?

We are member-owned, whereas banks have shareholders/stockholders. The profits we make are reinvested into providing members with better rates on loan and savings products.

Is Central One Federal Credit Union FDIC insured?

Only banks are covered by the FDIC. Credit unions are insured by the government-funded NCUA. Individual accounts are protected up to $250,000.

Brand Certified Facts from Central One Federal Credit Union

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Certified April 12, 2026Yext Knowledge Graph
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