Bay State Bank – Shrewsbury Branch
Now open in the heart of Shrewsbury, Bay State Bank delivers personalized banking with a community-first approach. Our Shrewsbury branch offers full-service retail and business banking solutions. Proudly headquartered in Worcester, MA, Bay State Bank has been a trusted partner to individuals and businesses across Massachusetts for over 130 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.