Horrible. This branch has no tellers or cash. I was directed by a banker to use an ATM like machine with a “virtual teller.” I came in to cash a check against my checking/savings account. My check was taken into the machine and the machine all of a sudden “broke”. My money was lost and I was told not to worry and that the funds would show in my account in 15-20 minutes. A full week and nothing.
I can’t believe how horrible this is. PNC you did not help a 20+ year client. Horrible service!
UPDATE: I visited a local PNC bank where I live and it looks like the virtual teller completed fraud against me. Money was missing out of my account, via a withdrawl that I never completed. Upon further review by a PNC team member, it looks like the same virtual teller who tried to assist me, accessed my account 3 days later and took out a large sum of money. Be aware of this "Solution Center", as it is really looks to be a fraud center.
CG
Cristina Grapa
Jul 18, 2025
5.0
I had a great experience with my business and savings account needs. Nathan and the branch manager were incredibly helpful, knowledgeable, and patient throughout the entire process. They took the time to explain every detail, answered all my questions, and made sure I felt confident with the setup. It’s rare to find this level of customer service — I really appreciate their professionalism and friendly attitude. Highly recommend this branch for anyone looking to open a business account.
SC
suzette colombo
Jan 4, 2022
5.0
Wonderful staff!! Great service!
MP
Matthew Peterson
Oct 28, 2021
5.0
Esmeralda was awesome! I was locked out of my online account and frustrated that the representative couldn't help me on the phone. I expected more of the same when I went to the branch. To my pleasant surprise, Esmeralda and Kelley got everything done for me in that visit - new debit cards printed, online account set up, everything! They definitely turned me into someone thinking of dumping PNC after the horrible phone service into a customer! They were very pleasant and helpful.
KO
Korede Ogundele
Sep 19, 2021
3.0
Do you want to call your bank 2-3 times a week and talk them through their job? Then this is the bank for you. Super stressful experience overall.
Edit: came back to increase this to 3 stars. My accounts are now being managed by Esme, who is helpful and efficient.
Where is the PNC Bank Lynnfield Solution Center located?
PNC Bank Lynnfield Solution Center is located at 1380 Market St, Essex, Lynnfield, MA 01940, USA.
What are the opening hours of PNC Bank in Lynnfield?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does PNC Bank Lynnfield offer online appointment scheduling?
Yes, you can schedule an appointment online via their appointment setting page or through their mobile app.
What banking products does PNC Bank Lynnfield offer?
They offer checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
What special banking brands or services are available at PNC Bank Lynnfield?
Brands include Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, S is for Savings, Grow up Great, Low Cash Mode, and Zelle.
Does PNC Bank Lynnfield offer any in-branch services or amenities?
Yes, services include instant debit card availability, WiFi, video banking machines, ATM access, notary and medallion services by appointment, cashier’s checks, wire transfers, handicapped access, and loan specialists.
Is PNC Bank Lynnfield accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, and it offers handicapped access inside.
What nearby restaurants can I visit before or after banking at PNC Lynnfield?
Nearby restaurants include Burtons Grill & Bar, Davio's Lynnfield (Italian steakhouse), and Panera Bread for coffee and bakery items.
Are there any nearby medical or health services close to PNC Bank Lynnfield?
Yes, nearby health services include Lahey Health Urgent Care, Lahey Health Hub, and doctors such as Sini N Poulose, Jessica D Stevenson, and dermatologist Adam Wulkan.
What shopping options are available near PNC Bank Lynnfield?
Nearby shopping includes clothing stores like Hanna Andersson, Madewell, White House Black Market, and fashion accessories like gorjana and Kendra Scott, as well as home goods stores like Williams-Sonoma and Pottery Barn Kids.