At UniBank, each of our branches carry a commitment to being the premier bank serving their community. The UniBank Douglas branch, serving the Worcester County area, is focused on empowering residents of Douglas and East Douglas to reach their financial goals. We now offer high interest CDs, advantageous car loans, business banking, and affordable mortgages, alongside our secure and convenient personal and business banking services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.