Central One Federal Credit Union

Reviews

• EJ

  Ergis Jashari

  Dec 11, 2025
  5.0
  I started my financial journey by getting a student checking account at central one and haven’t looked back since. They have stayed my favorite bank because of their friendliness and obvious wort ethic. They always put their members first and want to help anyone who comes through the door. I have always had warm experiences when I have had to go in and have recommended the bank to friends and family because it truly stands out from the rest.
• MP

  mary paglio

  Dec 9, 2025
  1.0
  I visited Central One for a HELOC, since a friend of mine recommended them. What a horrible experience! The offices at this branch had no doors, so everyone in the bank could hear all your business and personal information. The tellers' stations were wide open to everyone, no enclosures. The representative who assisted me was not dressed professionally, she didn't seem knowledgeable. When I was in her office doing business with her, she acknowledged a customer of hers that was walking by her office and just started talking to him, while we were in the middle of filling out my HELOC application. After returning to Central One, a few days later, to present documents requested by their loan department, the same representative started dictating fees which were never discussed with me when I asked her about fees involved at our first meeting. She simply stated one $35 fee and that was it. At this point, I didn't feel comfortable with the transaction. The representative was unclear about a number of things. I declined from doing business with Central One and will not in the near future.
• KV

  K V

  Apr 1, 2024
  1.0
  I have been a member of this bank and it's incarnations for over 30 years. I have taken out personal loans with them and have had an excellent history with them. I recently applied for a personal loan of 2000 dollars. I was denied. I work 2 jobs make a decent living, but they didn't feel my contract/consultant work was valid, despite being with same company for nearly a decade, my boss writing a letter and attaching my 2023 earnings to it. To say I'm disappointed is an understatement. The loan was to help me get a few small unexpected expenses taken care of. Despite my history of paying loans, despite my over 30 years of doing business with them, apparently when you need help, they don't care. I thought highly of this bank and in the future, I will likely close my accounts and move on. Loyalty means little to nothing to this bank even with a proven history of doing good. I'd recommend any bank but this one to anyone in the future.
• AK

  Anthony Kline

  Jul 17, 2020
  1.0
  This bank is the worst bank I have ever dealt with. I deposited a payroll check and then they put a hold on my check. When I called customer service they told me it would be atleast a week before my funds are available from my payroll check. First thing Monday morning I will be closing my accounts and be done with this bank.
• RB

  Ryan Bruder

  Mar 9, 2019
  5.0
  Staff is always friendly and so helpful, I could not be more pleased with my experiences. Highly recommend!

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