We're focused on providing our communities with the right mix of leading banking products and services while giving you the best possible customer service. Since we started in Ridgway, Illinois in 1975, we have grown to more than 40 banking centers across five states and lending customers nationwide. While we’ve grown a lot since we first opened our doors, our dedication to serving our customers has never changed. We invite you to learn more about who we are at Banterra, and how we will go the extra mile to serve you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.