Since 1891, Commercial Bank of Grayson, has practiced a customer-first focus that has enabled it to create lasting customer relationships that span multiple generations of local families. The doors of Commercial Bank have remained open through recessions, money panics, and the Great depression.
Times have changed and so have the products desired by, and made available to, our customers. The Commercial Bank has remained at the forefront of the financial industry’s modernization to better serve current customers and attract new ones. Today, after more than a century the bank remains independent and locally owned.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.