Since 1920, Citizens National Bank has been more than just a place to keep your money—we’re your neighbors. Headquartered in Somerset, Kentucky, we’ve grown to 11 locations across Pulaski County, Monticello, Russell Springs, Nicholasville, and Richmond. While our reach has expanded, our mission remains the same: delivering the high-quality, personalized service that only a locally-owned bank can provide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.