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Business Details
About
BankATMFinance CompanyMortgage Lender
Citizens National Bank is a locally owned, community-oriented bank headquartered in Somerset, Kentucky. The bank opened for business in 1920 and has ten locations: seven in Pulaski County, as well as one in Wayne County, Russell County and Jessamine County. The employees of Citizens National Bank are dedicated to providing the highest quality, personalized service to our customers.
Location
Citizens National Bank - Monticello Branch
290 Cumberland Crossing, Monticello, KY
42633, United States
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.