They don't have any tellers. They have 4 machines. Zero help. 4 or 5 employees sitting in cubicles doing anything except helping customers
SS
Sf1
Oct 30, 2025
1.0
***This review is based solely on my opinion/experience with said company.***
WOW, no tellers. They want you to do everything for them by using an ATM inside or out. That wouldn't have been a problem if I just needed to make a deposit or withdraw. I met my daughter there to transfer her some money by a certified check. We were told no and that we would have to go to the one in Valley Station if we needed anything like that. There was a greeter there and she was friendly. Then 3 or 4 people just sitting in cubicles not doing anything since there was no one there but me and my daughter.
I was able to transfer money from my savings to my checking through the indoor ATM. But due to the way it works we had to pick up the phone handset and talk to someone on a screen to fix the issue. If there would of been a teller there we could have been in and out in 5 minutes. But 20 minutes later and we were finally walking out of there.
Time for a new Bank.......
JE
James Edds
Mar 28, 2019
5.0
Always greet and treat me respectfully!
PM
Philip Molestina
Feb 8, 2018
1.0
Been here several times and the service is slow. Almost 15 mins just to make a deposit is to long. At most banks when things are backed up the drive thru teller steps in to help. Not here when the drive thru had no customers the teller did not step in
The local banks have better service than this national bank
What are the main banking products and services offered at PNC Bank in Louisville?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What are the opening hours of the PNC Bank branch on Dixie Hwy?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does this PNC Bank location provide ATM and notary services?
Yes, this branch has an ATM available and offers Notary Services by appointment.
Is the PNC Bank branch on Dixie Hwy wheelchair accessible?
Yes, it has a wheelchair accessible entrance and parking, and also features handicapped access inside.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule appointments online via their scheduling links or the PNC Mobile Banking app.
What special features or banking brands are available at this PNC Bank branch?
The branch offers brands such as Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, S is for Savings, Grow up Great, Low Cash Mode, and Zelle.
What nearby dining options are available if I visit the PNC Bank on Dixie Hwy?
Nearby dining options include Panera Bread (coffee shop and bakery), Qdoba (Mexican restaurant), Burger King, Buffalo Wild Wings, and KFC if you want a meal before or after your visit.
Are there any nearby medical or wellness centers near the PNC Bank location?
Yes, you can find KORT Physical Therapy, Gaddie Eye Centers, VisionFirst optometrists, and Aspen Dental nearby for health-related needs.
What nearby places can I visit for home improvement or shopping after banking at PNC?
The Home Depot and its associated Home Services and Truck Rental Center are close by for your home improvement needs.
How can nearby places help me navigate or make a day of my visit to PNC Bank?
Nearby places like Panera Bread or Buffalo Wild Wings offer convenient dining, while St. Paul Catholic Church and St Paul Youth Center provide community engagement options around the bank's location.