PNC Bank

Reviews

• DT

  Dipak T

  Jan 26, 2023
  1.0
  One of the busiest places. All drive-through was backed up so I ending going inside and found where more people were waiting in line and one clerk was handling all around. They definitely need to hire more people for better service.
• VD

  Verna Detweiler

  Nov 10, 2022
  1.0
  The employee we worked with was unprofessional, refused to let us withdraw money from our own account even though we had several forms of ID. Never coming back and switching banks asap.
• SW

  Sharon Williams

  Jul 13, 2020
  1.0
  Branch refused to cash my check and was extremely unprofessional. The check was drawn on my PNC account which had sufficient funds. All this negative energy was created and condoned by the Branch Manager named Stacey.
• JS

  James Stewart

  Jul 27, 2019
  1.0
  I gave up trying to do any kind of family banking business with this branch (trusts, wills, estates having to do with $). Very poor, and unprofessional. My last time in there (and I do mean LAST), ALL I needed to complete some paperwork was to have a notary signature so $ and title ownership could be transferred to me from my deceased parents involving computer share documents and accounts. ALL the necessary prior steps had been done. Not only was I rudely told (by a lady with a foreign accent) that they were all on lunch breaks and would have to come back tomorrow or schedule an appointment, after telling them I wanted to speak to a manager, I was told it would have to go to document legal review. I explained I had ALREADY been through all of this in prior meetings with them on this, but she wouldn't budge. Like a stone. Unbelievable! I went to the Plainview PNC branch, where I was warmly greeted and a very professional, courteous lady took care of this matter for me, so I could get this transaction moving and this was my FIRST time in there! At another nearby PNC branch on some later business, I explained to the lady how refreshing it was to have nice, courteous service and about my experiences at the Hikes Point branch. She said she knew EXACTLY who and what I was talking about with that branch! Horrible.