PNC Bank

2.6
43 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
2501 S Hurstbourne Pkwy, Louisville, KY
40220, United States

Hours

Reviews

2.6
43 reviews
5 stars
13
4 stars
4
3 stars
1
2 stars
3
1 star
22
  • AD
    Ajinkya Dabre
    Nov 12, 2025
    1.0
    I had an appointment on 2.30 they keep me waiting for 1 hour 20 min it’s not good very very bad service they need to improve the service
  • BS
    Barry Todd Self
    Sep 28, 2025
    2.0
    Couldn't tell me bank account balance i went in short $867 by the time I left done get told to leave so I waited bout 10 minutes the went in another office he done made me believe there bullshit I needed my money I wasn't showing in my account I was on my way to buy a harley Davidson I needed that money I ended up getting some money from day and not getting the bike I wanted but a lesser value bike is what I got the very ne t day checked my account it shouldn't be but a couple dollars in the but no there was $874 dollars the same thing I told them went through 2 people to make me think I'm crazy I really needed my money that day
  • JR
    Jay Robert
    Sep 12, 2025
    1.0
    DO NOT BANK HERE!!! People up front are nice but extremely unprofessional management!!! I guess 2.7 stars is acceptable for PNC!!!
  • TR
    Taylor Ryan
    Aug 11, 2025
    1.0
    I came to PNC to inquire about a business checking account. Terri had helped me create an account. I was advised I needed to have $300 in the account to avoid the monthly fee after 90 day. I did this and was still charged the fee. Terri had been emailing me prior to this asking about how the service was going and checking in. After I received the fee, I checked back in and was told I needed $500 in the account, not $300. I asked for a refund and more information on this since I was advised the incorrect information and received no response. I followed up a few days later and still no response. I made sure to have $500 in the account for the next month and was STILL charged the fee. I sent another email but am sure I will not hear back or be refunded for their mistakes. Absolutely terrible customer service. Wish I had never signed up with them.
  • JM
    James Malfy
    Aug 1, 2025
    5.0
    This bank is always helpful and understanding!!! More locations need employees like this

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank at 2501 S Hurstbourne Pkwy, Louisville?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does this PNC Bank branch have a drive-through service?

Yes, the PNC Bank branch offers a drive-through service during regular business hours, Monday through Saturday.