I had an appointment on 2.30 they keep me waiting for 1 hour 20 min it’s not good very very bad service they need to improve the service
BS
Barry Todd Self
Sep 28, 2025
2.0
Couldn't tell me bank account balance i went in short $867 by the time I left done get told to leave so I waited bout 10 minutes the went in another office he done made me believe there bullshit I needed my money I wasn't showing in my account I was on my way to buy a harley Davidson I needed that money I ended up getting some money from day and not getting the bike I wanted but a lesser value bike is what I got the very ne t day checked my account it shouldn't be but a couple dollars in the but no there was $874 dollars the same thing I told them went through 2 people to make me think I'm crazy I really needed my money that day
JR
Jay Robert
Sep 12, 2025
1.0
DO NOT BANK HERE!!! People up front are nice but extremely unprofessional management!!! I guess 2.7 stars is acceptable for PNC!!!
TR
Taylor Ryan
Aug 11, 2025
1.0
I came to PNC to inquire about a business checking account. Terri had helped me create an account. I was advised I needed to have $300 in the account to avoid the monthly fee after 90 day. I did this and was still charged the fee. Terri had been emailing me prior to this asking about how the service was going and checking in. After I received the fee, I checked back in and was told I needed $500 in the account, not $300. I asked for a refund and more information on this since I was advised the incorrect information and received no response. I followed up a few days later and still no response. I made sure to have $500 in the account for the next month and was STILL charged the fee. I sent another email but am sure I will not hear back or be refunded for their mistakes. Absolutely terrible customer service. Wish I had never signed up with them.
JM
James Malfy
Aug 1, 2025
5.0
This bank is always helpful and understanding!!! More locations need employees like this
How can I schedule an appointment with PNC Bank at this location?
You can schedule an appointment online via the PNC Bank appointment scheduling link or through the PNC mobile banking app available on iOS and Android.
What nearby places can I visit when I come to PNC Bank in Louisville?
Nearby places include Stony Brook Shopping Center, Starbucks for coffee, Kroger supermarket and fuel center, and several restaurants such as Shogun Japanese Steak House, Smokey Bones Bar & Fire Grill, and Sankalp Louisville Indian Restaurant.
Are there other financial services near PNC Bank on S Hurstbourne Pkwy?
Yes, you can find Guardian Savings Bank nearby, as well as additional PNC ATMs and Fifth Third Bank ATMs in the vicinity.
What nearby services can I use for transportation needs when visiting PNC Bank?
Avis Car Rental and Budget Car Rental agencies are nearby, making it convenient to rent vehicles when visiting PNC Bank.
Does the PNC Bank branch offer accessible facilities?
Yes, this PNC Bank location provides wheelchair-accessible entrances and parking, as well as handicapped access inside the branch.