PNC Bank

2.7
31 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

PNC Bank
12715 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Reviews

2.7
31 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
3
1 star
15
  • CC
    CND
    Mar 22, 2025
    1.0
    I went inside of this branch to do a cash advance. An older Asian woman that was a teller looked at my credit card and told me that they didn’t accept my credit card. So, I gave her another one, she said they didn’t accept that one either. And then I gave her another one, and she said the same thing. And so I gave her another one. Mind you these are regular credit card vendors such as AMEX, Capital One, and Discover. After she nearly looked at each of my credit card, she handed them back to me and said that they couldn’t help me. Funny, I went to another PNC branch on Shelbyville Road and they said that they accepted all of those cards and I was able to get my cash advance. It was clear that the woman was discriminating against me because of my race. I have been a customer of PNC for almost 20 years. I have never had that experience. She costed me several hours and driving an additional 7 miles to a different PNC location. She should not be allowed to assist customers if she is unable to assist everyone, indiscriminately. She was by far the worst experience I’ve ever had at a bank branch.
  • EC
    Eddie Burgan (Muddy Boots Concrete)
    Sep 22, 2023
    1.0
    Yes I just wanted to say that this branch has the worst customer service of all Louisville. I run a business and write checks if all sizes and to have a client be told they done have the money to cash his check is just bad business, I mean pnc is a billion dollar bank. And to be told they don't have 5k to cash a check is ,we'll it says it all.
  • JB
    Jade Barber
    Feb 9, 2023
    1.0
    I am writing this review sitting in the drive through of the bank, which has been around 10 minutes. Meanwhile at least 4 other people have come & gone through the other 2 drive through lanes. All I wanted was a simple withdrawal but I also got employees I felt like intentionally wasted my time & it’s left a bad taste in my mouth

Frequently Asked Questions About PNC Bank

What are the main services offered by PNC Bank at the Middletown location?

PNC Bank offers services including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.

What are the operating hours for PNC Bank's drive-through at Middletown?

The drive-through is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.