I went inside of this branch to do a cash advance. An older Asian woman that was a teller looked at my credit card and told me that they didn’t accept my credit card. So, I gave her another one, she said they didn’t accept that one either. And then I gave her another one, and she said the same thing. And so I gave her another one. Mind you these are regular credit card vendors such as AMEX, Capital One, and Discover. After she nearly looked at each of my credit card, she handed them back to me and said that they couldn’t help me. Funny, I went to another PNC branch on Shelbyville Road and they said that they accepted all of those cards and I was able to get my cash advance. It was clear that the woman was discriminating against me because of my race. I have been a customer of PNC for almost 20 years. I have never had that experience. She costed me several hours and driving an additional 7 miles to a different PNC location. She should not be allowed to assist customers if she is unable to assist everyone, indiscriminately. She was by far the worst experience I’ve ever had at a bank branch.
BB
Bree
Dec 27, 2024
1.0
The teller we were working with was not friendly or custom oriented at all - downright rude, honestly. Avoid this branch, save yourself the trouble and go to the one next to Oxmoor mall.
What are the main services offered by PNC Bank at the Middletown location?
PNC Bank offers services including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
What are the operating hours for PNC Bank's drive-through at Middletown?
The drive-through is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank require appointments for visiting the branch?
PNC Bank does not require appointments for general visits, but for notary and medallion services, please call the branch to schedule an appointment.
Is the PNC Bank branch in Middletown wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking.
Can I access PNC Bank services through a mobile app?
Yes, PNC Bank provides a mobile banking app available on both the Apple App Store and Google Play Store for convenient banking on your phone.
What payment and banking products does PNC Bank offer?
PNC Bank offers various products including checking accounts, savings accounts, credit cards, auto loans, home equity loans, mortgages, and investment services.
Where is PNC Bank Middletown located?
PNC Bank is located at 12715 Shelbyville Rd, Louisville, KY 40243 in Jefferson.
What nearby dining options are available around PNC Bank Middletown?
Near PNC Bank, you can find dining options like Great Flood Middletown (restaurant and brewery), Wicks Parlor & Pub (pizza restaurant), and Lou Lou in Middletown (Cajun, Creole, and Mediterranean cuisine).
Are there nearby grocery and fuel stations when visiting PNC Bank Middletown?
Yes, Kroger supermarket and Kroger Fuel Center gas station are nearby, making it convenient to shop for groceries or refuel your vehicle during your visit.
What nearby beauty and wellness services are available near PNC Bank Middletown?
Nearby beauty and wellness options include House of Wax, Sun Tan City (tanning salon and spa), City Hollywood Nails, Hairapy Salon, Hollywood Nails, Sola Salons Middletown, and Serendipity Salon.