PNC Bank

2.4
38 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
11202 Preston Hwy, Louisville, KY
40229, United States

Hours

Reviews

2.4
38 reviews
5 stars
9
4 stars
5
3 stars
2
2 stars
0
1 star
22
  • DM
    Dub Millers
    Jan 5, 2026
    1.0
    Currently standing waiting to be waited on 1 teller open. Im watchin two tellers at window actually playing on computers. You would think management would see this and correct it but here I stand
  • RB
    Rick Brady
    Jul 10, 2025
    1.0
    This branch is a joke. Nothing ever takes 5-10 minutes. Everything is always an ordeal and they are always disorganized. Today, I tried to add my daughter to my bank account. My wife had passed and I needed to add her to my account. I was told it would take 5-10 minutes. It took an hour and 15 minutes to add my daughter to the account because they lost the death certificate I turned into Maria 12 days ago. I was told it was probably in her desk, but she was gone. The fact that you are leaving people's info in your desks and not in their proper filing cabinet says everything you need to know about their professionalism. I have been a customer with PNC almost 20 years, but this branch has single-handlely ended that relationship with their constant excuses. When I went to pay my house off, they didn't know how to process the wire transfer. When I needed a debit card made, I was told I would need to schedule an appointment later that afternoon. No one was waiting, he just insisted you have an appointment to be seen. Today, Melissa didn't know how to add another user to an account. Instead she fumbled around and was talking on her Teams messaging for instructions. After seeing we were upset, she went out into the hall to the printer and badmouthed us to the assistant manager Tara, not knowing that both my daughter and I could hear her. Next time, you might want to step away from your office door before trashing a customer.
  • GO
    Gloria Onate
    May 2, 2025
    5.0
    Excelente
  • AA
    Albina Aliyeva
    Aug 4, 2023
    1.0
    Hey PNC you should have a sign saying your wall atm 99 times out of 100 either doesn do withdrawal, deposit, or card free access, so we dont drive in for no reason

Frequently Asked Questions About PNC Bank

What are the regular banking hours at PNC Bank located at 11202 Preston Hwy, Louisville?

PNC Bank is open Monday through Friday from 9 AM to 5 PM, and on Saturday from 9 AM to 1 PM. It is closed on Sundays.

Does this PNC Bank branch offer drive-through service?

Yes, the PNC Bank branch offers drive-through service from 9 AM to 5 PM Monday through Friday, and 9 AM to 1 PM on Saturday.