PNC Bank

4.1
32 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

PNC Bank
5523 New Cut Rd, Louisville, KY
40214, United States

Hours

Reviews

4.1
32 reviews
5 stars
18
4 stars
6
3 stars
3
2 stars
2
1 star
3
  • LR
    Luis Ramos
    Dec 12, 2025
    2.0
    Personal muy atento y profecional pero no tienen la itencion de ayudar a las personas como se debe fui con una situacion la cual yo estaba bien informado y sabia que procedia y no me escucharon y tampoco me dieron solucion en lo personal me lleve muy mala opinion de esta sucursal especificamente. Al final cruce la calle y resolvi en Chase
  • AB
    Amber Bershing
    Oct 22, 2025
    1.0
    We’ve had to argue with this bank branch for going on 2 years with them allowing my nana with dementia to take durable POA paperwork off her account. We were told that we had to provide medical documentation to prevent it from happening again. We’ve done that and they still allow her to take all the safeguards off we've had to put in place to keep people from taking all her of money. In the healthcare world that's elder abuse, misappropriation of funds and you get jail time for it, but at PNC it doesn’t matter bc it’s not their grandmother! They're aiding in her sister and other sister's boyfriend to drain her account leaving her with no money for the entire month, leaving us to cover her bills, food, and hygiene. And not to mention one of the teller has some relations to a neighbor of my nana that come over literally as soon as her social security hits her account to sale her garbage, this same teller kept telling my mother and I who have been in healthcare for 35 and 16 years that my nana doesn’t have dementia but she calls and request a new debit card every month. Way to go PNC!!
  • MR
    Maria Riley
    Jul 29, 2025
    3.0
    Friendly service, long wait for appointments, bank tellers were helpful but made several mistakes on my wire transfer.
  • KW
    Ken Weathers
    May 19, 2024
    5.0
    The tellers were helpful and I got taken care of in a reasonable amount of time circumstanially
  • SF
    Stanley Fryar
    Jan 29, 2024
    5.0
    This is a great branch

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 5523 New Cut Rd, Louisville?

PNC Bank is open Monday through Friday from 9 AM to 5 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.

Does the PNC Bank branch at New Cut Rd have drive-through services?

Yes, this PNC Bank location offers drive-through services from 9 AM to 5 PM Monday to Friday, and 9 AM to 1 PM on Saturday.