Business Details
About
BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
35 reviews
5 stars
13
4 stars
4
3 stars
2
2 stars
1
1 star
15
- ZTZaza TVNov 5, 20251.0Terrible service! I made a return at auto zone and deposited money and they still are keeping in overdraft and my funds aren’t accounted for. And the only way I can close the account is by replacing the money in overdraft. Service is terrible!!
- RVRachel VSep 9, 20255.0Really kind and welcoming customer service!
- DBDale BeesonMar 15, 20245.0Always help me whenever I loose my debit card! The best location with the best staff! Ty is the best!!
- PQPenelope QuesadaJul 18, 20221.0I was at this branch this morning after dropping off my car at the shop. I was trying to deposit all the change that I had in my purse and the teller gave me some rolls. I asked them if it was ok for me to roll my change inside the bank and they said yes, that this was fine. As I approached the chair, I asked the security woman if it was ok to sit in one of the chairs from the lobby and she said yes (she was inside an office getting coffee). As I was working on it I had to put the change on the floor so I could count it and was sitting on the carpet as I was counting. The security said "you cannot sit on the floor, this is not your house" to which I replied that I was trying to put them in piles to count them. After that she started yelling "Do it inside your car!" to which I replied " My car is in the shop. I do not have a car right now". She started yelling again "I don't care!". I then took my teacher ID, showed it to her and stated "I am a teacher, and I teach my students manners and to be kind and nice to each other", to which she replied yelling "I don't care!". At that point, I was in tears and asked the teller to speak to a branch manager. The person that I talked to told me to ignore her and apologized. After all of this, I was in tears and came back to sitting and trying to finish rolling my change. The security woman approached me one more time and asked me if I had a ride and also asked "What is your problem?". I have never been treated this way at any PNC Branch in Louisville for the past twenty four years. She obviously needs to take implicit bias training as soon as possible and needs to be reprimanded, if not fired. I am a minority, a Latina woman, and yes, my skin is brown. I couldn't believe the way I was treated for being who I am. Please check your security cameras to corroborate this incident and I only hope that we can learn something from this unfortunate incident. I can only hope the security woman learns what kindness means and what customer service skills are required for her job.
- KBKylie BercotSep 23, 20211.0This is the closest branch to me and I go out of my way now to not come here anymore. Security is horribly rude and jumps down your throat about parking in the lot. And now I see that they don’t even allow parking after they are closed and will tow even if they’re not open. This branch has made it clear they have no interest in being a friendly and flexible member in the neighborhood and would rather settle to these petty parking antics. Do better Pnc
Frequently Asked Questions About PNC Bank
What are the regular operating hours for PNC Bank at 1301 Bardstown Rd?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does the PNC Bank branch at Cherokee Triangle have drive-through service?
Yes, this PNC Bank location offers drive-through services Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM.
What financial products does PNC Bank provide at this branch?
PNC Bank offers various products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What personalized services are available at the PNC Bank branch in Louisville?
Available services include Instant Debit Card Availability, WiFi, Change Orders, Loan Specialists, Cashing Non-Customer Checks, Self Service Express Storage Box, ATM, Medallion Services (by appointment), Cashier's Check, Notary Services (by appointment), Safe Deposit Boxes, Wire Transfers, and Handicapped Access.
Is the PNC Bank branch wheelchair accessible?
Yes, the branch has wheelchair-accessible entrances and parking to accommodate all customers.
Can I schedule an appointment with PNC Bank at this location?
Yes, appointments can be scheduled through their online reservation system to help you plan your visit efficiently.
What is the phone number to contact PNC Bank at 1301 Bardstown Rd?
You can reach the branch at +1 502-581-7560 or use the toll-free number +1 888-762-2265 for assistance.
Are there any nearby restaurants where I can dine before or after visiting PNC Bank?
Yes, nearby dining options include Bristol Bar & Grille, Ramsi's Cafe On The World, Nostalgic Cocktail House and Restaurant, The Eagle, Avalon, ROC Restaurant, El Camino, Bearno’s, The Joy Luck, GlamDiner, Taco City Louisville, and Skyline Chili.
What are some nearby community and wellness centers around PNC Bank?
Nearby community and wellness centers include DojoLife offering printing and community services, and Nu Chapter Tai Chi & Qi Gong providing gym facilities and recreational activities.
Where can I find nearby retail and shopping options when visiting PNC Bank at Cherokee Triangle?
You can visit local stores such as Carmichael’s Kids bookstore and clothing store, Carmichael’s Bookstore for print media, Madison Avenue Louisville clothing store, Andrew Gentile Antiques thrift and gift shop, and Vault Liquors.