PNC Bank

2.8
12 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
3801 Brownsboro Rd, Louisville, KY
40207, United States

Hours

Reviews

2.8
12 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
6
  • JF
    Jeremy Foster
    Mar 22, 2024
    5.0
    I’ve been visiting this branch quite a bit over the last few months and service has been stellar. Friendly interactions every time, even the customers have been a joy to interact with. They’ve definitely got the right people now!
  • AN
    Anju Nayyar
    Jun 11, 2023
    5.0
    Amazing service !
  • MA
    Mary Auter
    Nov 16, 2022
    1.0
    Waited 10 minutes for service. Teller working outside window & inside window. After waiting, I was told to get in another line to see someone else about my problem. I don't have all day to do banking. I'm very disappointed with this branch. Also, the teller was either new or didn't care. This is the worst PNC service I have ever received.
  • AZ
    Ajene Zakee
    Jun 17, 2022
    1.0
    Very poor customer service. I walked in and was not addressed what so ever, no welcome or nothing. There were 3 tellers helping one customer, I waited 10 minutes and left. I will not be returning and I am strongly considering changing banks
  • JV
    Jason Vaughn
    Dec 28, 2021
    1.0
    Twenty year client with Business and personal accounts. I called this branch to get brief two minute assistance with an account. First I was placed on hold by Amanda, then a different person came on the line to tell me I would receive a call back in a few minutes . That did not occur, I then called again and Amanda again told me they would have to call me back later because there were now new customers in the bank. She added that they were under staffed. That is not Amanda's fault-that fault lies with management. I then tried to call customer service line-I was told there would be a twenty plus minutes wait. This is how you lose clients.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 3801 Brownsboro Rd?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.

Does PNC Bank offer drive-through service?

No, this PNC Bank branch does not have a drive-through facility.