Very poor customer service. I walked in and was not addressed what so ever, no welcome or nothing. There were 3 tellers helping one customer, I waited 10 minutes and left. I will not be returning and I am strongly considering changing banks
JV
Jason Vaughn
Dec 28, 2021
1.0
Twenty year client with Business and personal accounts. I called this branch to get brief two minute assistance with an account. First I was placed on hold by Amanda, then a different person came on the line to tell me I would receive a call back in a few minutes . That did not occur, I then called again and Amanda again told me they would have to call me back later because there were now new customers in the bank. She added that they were under staffed. That is not Amanda's fault-that fault lies with management. I then tried to call customer service line-I was told there would be a twenty plus minutes wait. This is how you lose clients.
What are the operating hours of PNC Bank at 3801 Brownsboro Rd?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Does PNC Bank offer drive-through service?
No, this PNC Bank branch does not have a drive-through facility.
Can I schedule an appointment for banking services at PNC Bank?
Yes, you can schedule an appointment online via the PNC scheduling service to meet with a banking specialist.
What banking products does PNC Bank offer at this location?
PNC Bank offers checking and savings accounts, credit cards, auto loans, home equity and mortgage loans, online banking, bill pay, and investment services.
What special services are available at the PNC Bank branch on Brownsboro Rd?
Yes, this PNC Bank location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there other ATM options near PNC Bank at 3801 Brownsboro Rd?
Yes, nearby you can find ATMs including another PNC ATM, The Exchange Network ATM, and a LibertyX Bitcoin ATM for your convenience.
Which real estate services are available close to PNC Bank?
Several local real estate agents and agencies such as Mary Nancy Chatel, Renee McCartan, Lenihan Commercial Properties, and The Feather Hurley Team - Lenihan Sotheby's International Realty are nearby for any property needs.
What convenience stores are near PNC Bank for quick shopping needs?
Rite Aid and Walgreens are nearby stores where customers can conveniently shop for pharmacy and everyday items before or after visiting PNC Bank.
Is there public safety or community support near PNC Bank?
Yes, the Rolling Fields Police Department is close to the bank, providing a safe environment and community assistance.