The manager, Sherri, was super helpful and spent several hours helping me to set up a new account and transfer my money over. Other staff were very cordial. Great experience!
WR
Willie Rose
Sep 19, 2025
1.0
I went to setup a wire transfer and the teller as well as the banker (tall middle aged white woman) was very dismissive and negligent about my request. She gave me excuse after excuse for not wanting to help me for two days in a row. They even asked me who my beneficiary was (not for my PNC account) and still didn't help me. Terrible experience for a loyal customer.
CC
CC C
Nov 18, 2024
1.0
-10 stars One time i came in to deposit a check from a house sale and the mgr i think her name is Vickie..i tell her i want to open a business acct..she looks at the check which was over over $100,000 and says rudely.you need an appointment.you won't be able to get any money today..needless to says i took my check to a credit union..that instantly created me an account...Terrible, the manager that sits in the lobby..rude rude, rude, ... not enough workers..with 2 people in the lobby line
.why am i waiting for 30 min in the drive-thru. 10 minutes before anyone says hello, I'll be right with you. ..is crazy.. slower than molasses in freezing temperatures..worst bank ever
WH
William Hartell
May 10, 2022
1.0
Worst bank, worst branch. They had1 teller, and 1 lady in the lobby that pulled me out of line to basically do nothing, then let 2 people go in front of me, unbelievable. I went here once before and always rude. The teller at the window that did give me cash was rude and didn't say thank you or anything personable. DO NOT GO HERE!!!
SO
Shirley Oller
Jul 6, 2017
5.0
I've been with this bank for about 20 yrs now. Only had 1 issue few yrs back, they had it straight in less than a day
What are the regular business hours of PNC Bank in Louisville, KY?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sunday.
Does PNC Bank offer drive-through services?
Yes, PNC Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM.
Where is PNC Bank located in Louisville?
PNC Bank is located at 2601 Bank St, Jefferson, Louisville, KY 40212, USA.
What banking products does PNC Bank offer?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
What services are available at PNC Bank?
Available services include instant debit card availability, WiFi, change orders, loan specialists, cashing non-customer checks, express storage boxes, ATM access, notary services by appointment, medallion services by appointment, cashier’s checks, safe deposit boxes, wire transfers, and handicapped access.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment using PNC's online scheduling tool available on their website or mobile app.
Is PNC Bank wheelchair accessible?
Yes, PNC Bank has wheelchair-accessible entrances and parking.
Are there nearby grocery stores where I can shop before or after visiting PNC Bank?
Yes, Save A Lot and Portland Ave Save A Lot supermarkets are nearby, offering convenient grocery shopping options before or after your bank visit.
What nearby transit or community services can help me access PNC Bank?
Nearby community organizations like Hand In Hand Ministries and Access Justice provide support services that might assist visitors. Also, nearby locations such as Portland Avenue Community Trust and American Legion Portland Post 278 serve the community around PNC Bank.
Are there any local attractions or places to visit near PNC Bank?
Yes, you can visit nearby cultural sites like Outsider Art Museum & Gallery and HOBA House for art and entertainment, or enjoy some pizza at Annie’s Pizza after your banking needs.