Business Details
About
Credit UnionBankATMMortgage LenderCar Finance and Loan CompanyBusiness Banking Service
Welcome to Commonwealth Credit Union – where your financial well-being is our top priority. We are more than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our St. Matthew's Branch today!
Location
Hours
Reviews
3.6
54 reviews
5 stars
33
4 stars
2
3 stars0
2 stars
4
1 star
15
- KAKevin AbernathyOct 2, 20255.0Been with Commonwealth credit union 7years. Absolutely best financial facility I have used. Helpful,informational, great security(I almost got scammed selling a car,they INTERVENED ON MY BEHALF) They Really GO THE EXTRA MILE. ALSO THEIR CALL CENTER IS EXCELLANT AS WELL! As a senior their online banking is easy to navigate. SHELBY is the branch manager, she's personal and sharp. 5Stars!!
- CHChad HordSep 11, 20251.0When I called to inquire about the proof of residency required, I was informed that I needed to provide an “LGE bill or something like that”. I asked if my bank statement would suffice, but was met with a dismissive attitude, informing me I need to paying attention. I replied that they had said “something like that” and I was just checking if my bank statement was considered “something like that”. I ended the call, as I was not comfortable with the sassiness and lack of concerns for my first and only question. I will not be opening an account at a bank that treats its customers this way.
- CLC LouisAug 19, 20251.0Not helpful, and inconsistent with other branches level of service
- JHJeff HunterJun 30, 20255.0Always accommodating and great service
- CCCLIFFJun 5, 20251.0They illegally repossessed my vehicle and won't return my calls. Inept staff. So I'm reporting them to FTC, state attorney general, the BBB and then im going to sue them. Dont do business with them. They're nothing but extortionist. Paid for 7 yrs and owe 4 pmts and they think they can keep my vehicle. They're getting ready to get an eye opener for unethical business practice.
Frequently Asked Questions About Commonwealth Credit Union
Where is Commonwealth Credit Union located?
Commonwealth Credit Union is located at 3704 Frankfort Avenue, Louisville, KY 40207, US.
What financial services does Commonwealth Credit Union offer?
They specialize in savings accounts, personal and auto loans, mortgages, and online banking services, aiming to provide personalized service and competitive rates.
What are the operating hours of Commonwealth Credit Union?
They are open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:30 PM. The branch is closed on Sundays and certain holidays.
Is Commonwealth Credit Union open on major holidays?
No, the credit union is closed on major holidays such as November 11, November 27, and December 25 in 2025.
How can I contact Commonwealth Credit Union?
You can reach them by phone at +1 800-228-6420 or visit their website at https://www.ccuky.org/st-matthews-branch.
Does Commonwealth Credit Union have an online presence on social media?
Yes, they are on Facebook, Instagram (@commonwealthcreditunion), Twitter (@CommonwealthCU), and also have a YouTube channel.
Can I get financial services like ATM or currency exchange nearby Commonwealth Credit Union?
Yes, nearby you can find LibertyX Bitcoin ATM locations which provide ATM and currency exchange services.
Are there places to eat or grab a coffee near Commonwealth Credit Union?
Yes, there are a couple of Starbucks locations, Coals Artisan Pizza, Biscuit Belly, Zoes Kitchen, BurgerIM, and Lunchbox nearby for varied dining and coffee options.
What nearby retail or shopping options are available around Commonwealth Credit Union?
Near the credit union, you can find CVS Beauty, From the Vault Jewelers, Dandelion gift shop, The Vogue shopping center, and Clodhoppers boutique.
Are there fitness or wellness centers near Commonwealth Credit Union?
Yes, Paradigm Pilates and Vogue Pilates studios, as well as CYL Sauna Studio, are nearby for those interested in pilates and spa services.