PNC Bank

2.8
27 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
3517 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Reviews

2.8
27 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
1
1 star
14
  • MC
    Meghan Chandler
    Jan 2, 2026
    5.0
    Literally, the nicest and most friendliest bankers ever, and the boss man is awesome! Kudos to this location and there needs to be more just like yours!
  • TL
    T L
    Feb 14, 2024
    1.0
    This place is awful might change banks. Rude and just unpleasant to deal with it's almost comical how bad they are. The one star reviews are spot on.
  • ET
    Elizabeth T
    Oct 13, 2023
    1.0
    The rudest and least helpful customer service I have ever experienced.
  • JM
    Jay McCoy
    Oct 6, 2023
    1.0
    I took my 83-year-old uncle today for his about quarterly bank visit. He trades only in cash or check, so I take him to this PNC at Fayette Mall every four or five months to withdraw cash. He has been banking with them at this location for 30+ years. Today, the manager said he could not use the city senior ID he has always used as identification at that branch and then became rude and condescending when I answered that he did not have nor use credit cards. She never said why he could not use that ID nor respond to my questions as to what other ID he needed or why had they changed their standards. Note that we have them a copy of his most recent statement with the ID card. Luckily, there was a teller present who knew my uncle, and for some reason, he was able to complete the request with no issue. We will be looking to take all of his accounts elsewhere. And from other reviews I have read, I would recommend you look elsewhere if you or your loved one is over 80.
  • JT
    Janine Tate
    Jun 12, 2017
    1.0
    I went in to handle some banking deposits, and one of the tellers opened up a credit card that I didn't request and ultimately had to dispute. Absolutely disgusted.

Frequently Asked Questions About PNC Bank

What are the regular branch hours for PNC Bank at 3517 Nicholasville Rd?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does the PNC Bank branch at Fayette Mall offer drive-through services?

Yes, the PNC Bank branch has drive-through banking available Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.