Literally, the nicest and most friendliest bankers ever, and the boss man is awesome! Kudos to this location and there needs to be more just like yours!
TL
T L
Feb 14, 2024
1.0
This place is awful might change banks. Rude and just unpleasant to deal with it's almost comical how bad they are. The one star reviews are spot on.
ET
Elizabeth T
Oct 13, 2023
1.0
The rudest and least helpful customer service I have ever experienced.
JM
Jay McCoy
Oct 6, 2023
1.0
I took my 83-year-old uncle today for his about quarterly bank visit. He trades only in cash or check, so I take him to this PNC at Fayette Mall every four or five months to withdraw cash. He has been banking with them at this location for 30+ years. Today, the manager said he could not use the city senior ID he has always used as identification at that branch and then became rude and condescending when I answered that he did not have nor use credit cards. She never said why he could not use that ID nor respond to my questions as to what other ID he needed or why had they changed their standards. Note that we have them a copy of his most recent statement with the ID card. Luckily, there was a teller present who knew my uncle, and for some reason, he was able to complete the request with no issue. We will be looking to take all of his accounts elsewhere. And from other reviews I have read, I would recommend you look elsewhere if you or your loved one is over 80.
JT
Janine Tate
Jun 12, 2017
1.0
I went in to handle some banking deposits, and one of the tellers opened up a credit card that I didn't request and ultimately had to dispute. Absolutely disgusted.
What are the regular branch hours for PNC Bank at 3517 Nicholasville Rd?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the PNC Bank branch at Fayette Mall offer drive-through services?
Yes, the PNC Bank branch has drive-through banking available Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
What banking products does PNC Bank offer at this location?
PNC Bank offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Are notarization and special financial appointments available at PNC Bank?
Yes, notary and Medallion Services are available at this branch by scheduling an appointment via phone.
Is the PNC Bank branch wheelchair accessible and does it have parking for disabled customers?
Yes, the branch has a wheelchair-accessible entrance and parking, ensuring accessibility for disabled customers.
Can I schedule an appointment at the PNC Bank branch using an app?
Yes, you can schedule appointments through the PNC Mobile Banking app available on iOS and Android, or via their appointment scheduling website.
What services can I use at PNC Bank's ATM near Fayette Mall?
The PNC ATM near Fayette Mall allows typical banking transactions except cash advance, which is not available at this location.
What are some dining options near PNC Bank at Fayette Mall?
Nearby dining options include The Cheesecake Factory, Agave and Rye, Chipotle Mexican Grill, P.F. Chang's, Olive Garden, Bar Louie, Mileta, and Charleys Philly Steaks, suitable for meals before or after your banking visit.
Where can I shop for clothing near the PNC Bank branch at Fayette Mall?
Clothing stores near the branch include Abercrombie Kids, Aeropostale 750, Johnston & Murphy, Waverly’s Boutique, Express, Soma Intimates, Janie and Jack, and Clarks for a variety of apparel and shoe options.
Are there jewelry retailers near the PNC Bank branch at Fayette Mall?
Yes, nearby jewelry stores include REEDS Jewelers, Zales, Brighton, and Swarovski, perfect for shopping for jewelry or watches after your banking visit.