PNC Bank

2.8
29 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
3001 Richmond Rd, Lexington, KY
40509, United States

Hours

Reviews

2.8
29 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
0
1 star
15
  • HH
    Hannah Hunter
    Oct 20, 2025
    1.0
    THEIR ATM’s NEVER WORK!!! Never!!!
  • LP
    Lifelong Patriot
    Sep 8, 2025
    5.0
    Long story short someone hacked my phone, gained access to my PNC App & Cash App account, & got access to the $2746 I had in the bank at 1 pm on Saturday, all banks are closed. I call the fraud dept and they froze/locked my account, on Monday I went to the location I always use and had a short wait for a banker and Triston Neece called me back to his office, he quickly seen that I was extremely concerned about my money and he looked and assured me that my money was safe in the bank, he called the fraud dept and got everything fixed for me and I really want to say that Mr Neece is a fantastic banker, he was very helpful and knowledgeable but also he was NOT the uptight typical banker that I have delt with in the past. Mr Neece set and talked to me with understanding that I was very upset about this situation and he put my mind at ease while resolving the issue. Due to the wait at the fraud dept I spent appx a hour or more in his office and I never felt rushed or as if I was a nuisance he treated me like I was a millionaire. He single handed turn a nightmare situation into a solved problem and I just can’t say enough wonderful things about him, and you bet I will see him for any future banking or loans I may need THANK YOU for getting my money returned to me !!!
  • BF
    Bill Fugate
    Aug 12, 2025
    1.0
    Have a medical condition where sometimes can't control bowel movements, 2 male employees denied me use of rest room, this is completely unaceptable. I understand policy denying use of rest room, but common cense needs to be used.
  • TS
    Tim Smith
    Dec 14, 2023
    5.0
    Thank you Elisabeth for 5 star service today! First time at this location. Had to cash a check. Elisabeth noticed my debit card was expired and immediately offered to make us new ones. Spent time with us and was very polite.
  • JR
    Jacob Reynolds
    Sep 7, 2023
    5.0
    It’s awesome thank you.

Frequently Asked Questions About PNC Bank

What are the regular branch hours for PNC Bank at 3001 Richmond Rd, Lexington?

PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank at Richmond Rd offer drive-through banking services?

Yes, drive-through services are available Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM.