Credit UnionBankATMBusiness Banking ServiceMortgage LenderCar Finance and Loan CompanyLoan Agency
Welcome to Commonwealth Credit Union – where your financial well-being is our top priority. We are more than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our Lexington Meijer Way Branch today!
To the Management of Commonwealth Credit Union,
The purpose of this review is to formally notify you of the end of my relationship with your institution.
While this is a financial transaction, it is also a decision based on a profound failure of service and ethics on the part of your institution.
I have been a loyal member of this credit union for fifteen years. For over a decade, I operated under the impression that the "credit union difference" meant a focus on people over profits and community over cold metrics. However, during a period of significant personal and financial hardship over the last two years, that belief was thoroughly dismantled.
Instead of receiving the professional empathy or collaborative support one would expect after fifteen years of loyalty, I was met with an inhumane level of indifference. I was treated as a liability to be managed rather than a human being navigating a difficult chapter. It is deeply disappointing that an institution I supported for a third of my life chose to treat me with such disregard when I was most vulnerable.
I have since transitioned my finances to a bank that has already shown me more respect, dignity, and investment in my future as an educator than Commonwealth Credit Union offered in the last twenty-four months.
I am closing this chapter of my life, and that includes my relationship with this credit union. I hope this letter serves as a reflection for your leadership on how you treat long-term members who hit a rough patch.
Sincerely,
A Former Credit Union Member
AN
Amir Nikou
Dec 8, 2025
1.0
I’m having the worst banking experience with Commonwealth Credit Union. Two weeks after my closing they haven’t paid off my loan costing me more than $100 per day! They simply said looks like FedEx hasn’t picked up the payoff check yet! What if I haven’t followed up and FedEx never picks it up? Is this how you treat your customers’ money?
DL
Denise Martin (Harp Lady)
Dec 8, 2025
5.0
Very pleased with the service and the services. CWCU has an amazing fraud department that has saved me a lot of money. I've gotten rid of all my other bank accounts. This is the entity I trust.
DH
Devin Hickman
Nov 10, 2025
1.0
Unfortunately, terrible customer service.
PSA --》The CCU online payment portal is known to double charge. This a problem they are aware of, and have no plans of addressing. BEWARE, plenty of other credit unions around that do not have this issue.
LP
Luis Padilla
Aug 5, 2025
5.0
Amazing detail to customer service.
The staff at Meijer branch are always friendly, professional and attentive to your needs.
Every staff member including the branch manager are always courteous and very competent.
The respect they convey to your accounts, loans and money makes it easy to keep in order.
Frequently Asked Questions About Commonwealth Credit Union
What types of financial services does Commonwealth Credit Union offer?
Commonwealth Credit Union offers savings accounts, personal and auto loans, mortgages, and innovative online banking services.
Where is the Commonwealth Credit Union Meijer Way Branch located?
It is located at 280 Meijer Way, Lexington, KY 40503, US.
What are the regular operating hours for the Commonwealth Credit Union Lexington Meijer Way Branch?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Is the Commonwealth Credit Union Lexington Meijer Way Branch open on major holidays?
No, the branch is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact Commonwealth Credit Union?
You can call them at +1-800-228-6420 for inquiries and support.
Does Commonwealth Credit Union offer mobile banking apps?
Yes, they provide mobile banking apps available on both Android and iOS platforms.
Where can I find more information about the Commonwealth Credit Union Meijer Way Branch online?
Visit their official website at https://www.ccuky.org/meijer-way-branch for detailed information.
Are there real estate services near Commonwealth Credit Union's Meijer Way Branch?
Yes, several real estate agents and firms are nearby, including Crystal Nichols - KY Real Estate Broker Associate, Crystal Towe Realtor, and Michelle Dietzel, Realtor.
What nearby fitness and recreation options are close to Commonwealth Credit Union?
Bluegrass Taichi and Martial Arts USA are nearby, offering tai chi and martial arts training respectively, which customers might visit before or after banking.
Are there beauty and spa services near the Commonwealth Credit Union branch?
Yes, beauty and spa services like Eternal Beauty Studio, yugen esthetics, Kylee Jean Beauty, and Savvy Aesthetics are located nearby for customer convenience.