Many of our small business customers have come to us because their previous bank has let them down. We have all the products a big bank offers and we have a team of Relationship Managers that will go the extra mile to assist their clients when they need answers and will use their expertise to help their clients make better decisions.
They can't verify a check from Chase Bank. I've never had trouble depositing a check like I did last week. I ended up opening an account with Chase Bank after all the hassle and three hours of my time wasted. Chase couldn't believe the trouble we were getting. I've been with B.O.B. for over 10 years. I was given multiple stories and was told the check was no good... Chase didn't have that problem. Just go to a large bank and don't waste your time. I felt like I was treated like a thief and looked down at. ***Notice their response lol*** The Chase bank up the road laughed at what we went through and said Bank of the Bluegrass is incompetent.
ES
Eunice Shearer
May 6, 2025
5.0
It was good
TT
Tommy
Jan 22, 2021
5.0
Every central Kentucky resident should use this bank. Their customer service has always been sensational. They're quick to respond and straight to the point. Their services are great, no hidden fees. I feel safe with this bank. I feel like they actually just want to help me as a person. Laura Martin especially MASSIVELY helped me through a very stressful time. Her assistance made a difficult time much easier. You will NOT regret joining this bank.
Frequently Asked Questions About Bank of the Bluegrass & Trust Co.
What are the regular business hours of Bank of the Bluegrass & Trust Co.?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Bank of the Bluegrass & Trust Co. have different hours for its drive-thru and lobby?
Yes, hours vary for the drive-thru and lobby depending on the location. Please check the website for complete details.
Where is the main branch of Bank of the Bluegrass & Trust Co. located?
The main branch is located at 101 E High St, Lexington, KY 40507, USA.
What types of customers does Bank of the Bluegrass & Trust Co. primarily serve?
The bank serves many small business customers looking for personalized service and offers products similar to big banks with dedicated Relationship Managers.
How can I contact Bank of the Bluegrass & Trust Co.?
You can reach them by phone at +1 859-233-4500 or visit their website at https://www.bankofthebluegrass.com/ for more information.
Is Bank of the Bluegrass & Trust Co. open on public holidays?
The bank is closed on major holidays such as Veterans Day (Nov 11), Thanksgiving (Nov 27), and Christmas Day (Dec 25).
What social media platforms does Bank of the Bluegrass & Trust Co. use?
They are active on Facebook, Instagram (@bankofthebluegrass), and Twitter (@botbky).
Are there any bars or restaurants near Bank of the Bluegrass & Trust Co.?
Yes, nearby you can find Bombay Bar & Grill, Ethereal Brewing Public House, Salt and Vinegar, Hanna’s on Lime, and The Vine Club, which customers might enjoy before or after their bank visit.
What other financial institutions are near Bank of the Bluegrass & Trust Co.?
Nearby financial institutions include Community Trust Bank and Lexington Phone Repair offering various financial and telecommunications services.
Are there any government or legal offices near Bank of the Bluegrass & Trust Co.?
Yes, nearby are the US Bankruptcy Court Clerk, Federal Court, and US Trustee offices, which may be useful for customers dealing with legal or public services.