Bank of Lexington takes pride in being a locally-owned community bank. Our commitment to this area runs deep. Being a hometown bank means more than citing an address in Fayette County, it means we are active members of this community. We live where you live, shop where you shop, and support many of the same charitable organizations that you are a part of. Knowing our customers and their families personally is what drives us, and we value the relationships we have built right here!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.