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Welcome to Commonwealth Credit Union – where your financial well-being is our top priority. We are more than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our Louisville Road Branch today!
Can’t get anyone on phone anymore , been holding over 20 minutes and this is typical now, it was never like this before …
DL
David Long
Aug 13, 2025
5.0
I cannot say enough how great of a financial institution Commonwealth Credit Union is.
Everyone is friendly, knowledgeable, and helpful. Loan applications are easy, all loan department staff members are simply stellar. CCU is everything I wanted in a financial institution and more.
AS
Adam Scherzer
Jul 22, 2025
1.0
Continuously cannot get into my online banking. It accepted my login today, except it now wants more identifiers before letting me in. Put in the correct information and "an error occurred while validating your information - please try again later". So I call to ask if both of us on the account have to be present to close the account (not if you're primary account holder). Your phone system was glitching out too. A terrible computer voice warbles out something like "sorry an error has occurred." I called 3 times and was finally successful in getting someone and was able to get into the app. I can at least do some stuff again. If you want a Credit Union that seems no different from a bank, give CCU a try today!
Frequently Asked Questions About Commonwealth Credit Union
What types of financial services does Commonwealth Credit Union offer?
Commonwealth Credit Union offers savings accounts, personal and auto loans, mortgages, and innovative online banking services tailored to personal and business financial success.
Where is the Commonwealth Credit Union Louisville Road Branch located?
The Louisville Road Branch is located at 1425 Louisville Road, Frankfort, KY 40601, USA.
What are the operating hours for the Louisville Road Branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the Louisville Road Branch open on holidays?
The branch is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact Commonwealth Credit Union?
You can contact them by phone at +1 800-228-6420.
Does Commonwealth Credit Union provide mobile banking apps?
Yes, they offer a mobile app available on both Android and iOS platforms for convenient banking.
Where can I find Commonwealth Credit Union's online presence?
You can visit their website at https://www.ccuky.org/louisville-road-branch and follow them on YouTube, Facebook, Instagram (@commonwealthcreditunion), and Twitter (@CommonwealthCU).
Are there any churches near Commonwealth Credit Union that I could visit before or after a banking appointment?
Yes, nearby churches include Cornerstone Church of the Nazarene, Westview Baptist Church, Gospel Life Community Church, and Hope Lutheran Church which offer religious services and community events.
What nearby restaurants or places to eat are close to Commonwealth Credit Union?
Candleberry Tea Room and Hawkeegan Market & Grill are nearby dining options where you can enjoy tea, seafood, or other meals before or after visiting the credit union.
Are there other financial institutions near Commonwealth Credit Union for additional banking services?
Yes, Farmers Bank & Capital Trust Co. West Branch and WesBanco Bank are nearby options for banking services and ATMs.