PNC Bank

3.4
31 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
5993 Merchants St, Florence, KY
41042, United States

Hours

Reviews

3.4
31 reviews
5 stars
17
4 stars
2
3 stars
0
2 stars
0
1 star
12
  • GG
    Gemini Gemini
    Dec 9, 2025
    1.0
    I visited the bank December 9, 2025, 4:12 pm and had an uncomfortable experience with the person at the counter name Lance, his overall demeanor made me hesitant to ask questions about the bills I needed. I dont know why he acted that way towards me, as an asian, sometimes were having a hard time when someone speaks fast. As a customer, I expected a more welcoming and supportive interaction. I hope the bank can improve on customer service so that people feel more comfortable and confident during their visits.
  • SL
    Stefanie Larkins
    Aug 11, 2025
    1.0
    Do not bank here ! They will close your account for no reason and hold your funds for a month !!! Bank anywhere else but here
  • RR
    Robert Reed
    Jul 24, 2025
    1.0
    I go to this branch at about 6:05am every morning to drop off the deposit for my company. You can never gain access to the atm inside as the card reader that you have to swipe to get in hasn't worked for quite sometime. It's not just my card because I've been there when others have tried to use it. This morning the atm machine in the drive thru wouldn't work. WHY would ANYONE want to bank with a financial institution where you can't get your money out when you want it??? I mean, might sound crazy but just a thought. PNC Bank's facilities are the worst! Dear Branch Manager, put in a ticket to get this stuff fixed! - Now we are on Day 2 of the drive thru ATM not completing simple cash withdrawals AND the card reader not working so you can gain access to the ATM in the lobby. Let’s see how long it takes them to fix this.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank in Florence, KY?

The bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank in Florence offer drive-through banking?

No, this PNC Bank location does not have a drive-through service.