I recently visited the bank December 9,2025 , Florench branch at 4:12 pm, and had an uncomfortable experience with the person at the counter name Lance His attitude made me feel nervous about asking questions—especially regarding the bills I needed . As a customer, I expected a more welcoming and supportive interaction. I hope the bank can improve on customer service so that people feel more comfortable and confident during their visits.
CW
Chris W
Dec 17, 2021
1.0
Clown shoes. When I called them concerning a personal loan, the phone rang 20 times lol then the lady that answered said can I put you on hold? Didn’t even ask what I was calling for. That’s OK, people get busy. Sure put me on hold. Then all I heard was murmuring and after five minutes the phone disconnected. I will never ever ever deal with us bank branch again. Here’s why, Time is money, I have things to do. And one thing I don’t have time for? It’s being put on hold for five minutes and then being hung up on.
CW
Chris “bluecwar” Warthen
Jun 21, 2020
5.0
Great service from Tonya and the staff there. Super friendly and very helpful. Visit was quick and informative.
GA
Gary Alexander
Nov 14, 2019
1.0
This is the worst banking ive ever seen. Not willing to help with a banking error. They will cash your check and charge you for overdraft fees all in one swipe. People are unpolite and unhelpful. Im closing my accout and putting my money back under my mattress. Its safer there anyway.
What are the regular business hours for PNC Bank in Florence, KY?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank in Florence offer drive-through banking services?
Yes, the Florence location offers drive-through services from Monday to Friday between 9:00 AM and 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM.
What types of banking products does PNC Bank provide at the Florence branch?
PNC Bank offers Checking, Savings, Credit Cards, Auto Loans, Home Equity Loans, Mortgages, and Investments at this location.
Which payment methods are accepted at PNC Bank in Florence?
PNC Bank accepts payments via Cash, Check, Financing, Visa, and Zelle.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online through their appointment setting page or via their mobile apps available on iOS and Android.
Is the PNC Bank branch in Florence wheelchair accessible?
Yes, the branch has wheelchair accessible entrance and parking, and provides handicapped access for customers.
What services are available at the PNC Bank Florence location?
Services include ATM availability, Safe Deposit Boxes, Change Orders, Cashing Non-Customer Checks, and drive-through banking.
Which nearby dining options can customers visit before or after banking at PNC Florence?
Customers can enjoy nearby restaurants such as Valle Escondido Mexican Grill, Flipdaddy's Brilliant Burgers & Craft Beer Bar, Starbucks, Wendy's, Donatos Pizza, and Domino's Pizza.
What nearby health services are available close to PNC Bank Florence?
Nearby health-related services include Elite Family and Cosmetic Dentistry, Mission Veterinary Medical Center, Northern Kentucky Pain Relief, W. L. Gregory Siefert M.D., Lauret Hearing Care Center, The Christ Hospital Physicians, and Next Generation Hearing Care.
Are there convenient shopping options near PNC Bank Florence?
Yes, nearby shopping includes Kroger grocery store, Walgreens pharmacy, and CleanMattersLLC home improvement store.
Brand Certified Facts from PNC Bank
PNC Bank partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: